Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries.  We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. 

The Seller AR Supervisor is responsible for the day-to-day oversight and operational leadership of the Seller Accounts Receivable function. This role supervises multiple AR teams across all lines of business, ensuring timely collections, accurate billing, effective staffing coverage, and consistent performance against departmental metrics.

The Supervisor partners closely with the Seller AR Manager, Billing, Sales, Operations, Compliance, and Technology teams to support revenue collection, reduce AR aging, and maintain strong seller relationships. This role has a strong operational focus and serves as the primary point of contact for team questions and day-to-day AR operational issues.

Direct Reports

• Insurance AR Collectors
• CDS Collectors
• BluCar Collectors
• Billing Specialists
• Payment Specialists
• Team Leads

Key Responsibilities

Team Leadership & Supervision

• Provide daily supervision and guidance to collectors, billing specialists, payment specialists, and team leads
• Serve as the primary escalation point for team questions, operational issues, and daily workflow challenges
• Support team leads with coaching, issue escalation, and performance management
• Assign workloads and monitor productivity across all Seller AR teams
• Execute daily operational tasks and enforce established processes and procedures
• Ensure adherence to company and departmental policies, procedures, and internal controls
• Escalate personnel issues, performance concerns, and disciplinary matters to the Seller AR Manager

Workflow & Staffing Management

• Monitor daily and monthly workflow across all lines of business
• Identify staffing gaps, workload imbalances, and coverage risks
• Coordinate cross-training to ensure adequate coverage during absences and peak volumes
• Maintain a departmental calendar of absences and ensure coverage plans are in place
• Escalate staffing needs and capacity concerns

Training & Knowledge Development

• Provide training and ongoing guidance on AR processes and billing workflows
• Ensure new hires are effectively onboarded
• Reinforce cross-training initiatives
• Serve as a resource for procedural and system-related questions

Cross-Functional Collaboration

• Attend interdepartmental meetings across Sales, Operations, Billing, Compliance, and Technology
• Serve as an AR and Billing subject matter resource
• Communicate AR risks, impacts, and trends
• Partner to resolve recurring billing or collection issues

Performance Metrics & Reporting

• Monitor collector productivity, AR aging, balances, and trends
• Ensure performance expectations and service-level agreements are met
• Identify risks and improvement opportunities
• Recommend process improvements
• Assist with reporting and escalation of high-risk accounts

Accounts Receivable Oversight

• Support resolution of complex accounts
• Ensure timely follow-up on overdue balances
• Oversee payment application and discrepancy resolution
• Assist with audit and compliance requests

Process Improvement & Controls

• Identify inefficiencies and control risks
• Enforce standard operating procedures
• Support automation and improvement initiatives

Other Supervisory Duties

• Support onboarding and training
• Assist with special projects
• Perform additional duties as assigned

Qualifications

Required:

• 3 - 5 years of Accounts Receivable experience
• 3 years of prior supervisory or team lead experience
• Strong AR and collections knowledge

Preferred:

• Insurance, Fleet, Lending, or Auction experience
• Cross-functional collaboration experience

Skills & Competencies

• Strong operational leadership
• Excellent organizational and time-management skills
• Analytical mindset with attention to detail
• Effective written and verbal communication
• Ability to coach and develop employees
• Proficiency in Microsoft Office (Excel, Outlook, Teams)

#LI-KK1

Benefits Summary: 
·        Medical/Dental/Vision 
·        401k plus a company match 
·        ESPP - Employee Stock Purchase Plan 
·        EAP - Employee Assistance Program (no cost to you) 
·        Vacation & Sick pay 
·        Paid Company Holidays 
·        Life and AD&D Insurance 
·        Discounts 
Along with many other employee benefits. 
 

At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.

E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-verify Participation
• Right to Work