Area Manager

Type of Work: Full Time, Exempt (Bonus Eligible)
Market: Connecticut (Groton, Hartford area, Manchester, Stamford)
Travel: This role oversees four Connecticut retail locations: Groton, Hartford area, Manchester, and Stamford. Weekly in‑market travel to these stores is required.
Candidates may reside in Connecticut, Massachusetts, Rhode Island, or New York, provided they can reliably commute to the CT market multiple times per week. Regular driving between stores is a core responsibility of this position.

Who You Are: 

As the Area Manager, you will be responsible for leading and developing talent across multiple locations in CT to build consistency across the brand. You will coach, motivate, navigate, and be the sounding board for Store Managers, business partners, and sales drivers. Your responsibilities will include building the retail business strategy and setting direction for the store teams. This role is ideal for an experienced Area Manager or District Manager with multi‑store leadership experience across a regional footprint.

What You'll Do:

• Drive revenue growth by developing and executing sales strategies that leverage talent to provide positive financial results.
• Lead organizational change by assessing current operational status and creating/implementing improvements to meet the needs of the business.
• Focus on P&L by monitoring, recording, and directing revenue and spending across multiple locations.
• Coach store teams to develop and maintain operational best practices in areas of inventory control, store presentation, and asset protection.
• Create and maintain high standards for the guest journey and train team members on how to provide the best experience for our guests.
• Analyze and observe guest experience/feedback to create opportunities for process improvement.
• Retain and develop top talent across multiple locations.
• Provide leadership to the assigned region and mentor all store level leadership teams.
• Identify opportunities for improvement in the store region; design and implement training, policies, goals, and other resources to maximize productivity and morale.
• Maintain knowledge of market, competition, and best practices and trends in sales techniques and strategies.
• Monitor and analyze business trends across all stores within the area.
• Attend and participate in sales and management training meetings and events as directed by management.
• Adhere to state regulations.
• Flexibility and availability regarding scheduling-must be able to work nights, weekends, and holidays.
• Ability to travel up to 75% of your week, including overnight stays, to visit stores within the market, attend regional meetings and conferences, or for other business needs.
• Perform other duties as assigned.

What You'll Bring:

• A retail expert with 4+ years of multi-unit retail management experience.
• A People Leader with 4+ years of people team development experience and proven success in building and leading highly motivated teams.
• Strong business acumen with the ability to maximize sales and achieve company business objectives within the area.
• Demonstrated ability to build and maintain relationships with cross‑functional partners including HR, Buying/Merchandising, Operations, and Finance.
• Strong executive communication skills with the ability to confidently engage with the CEO, VPs, and senior leadership.
• A big picture thinker with the ability to implement innovative solutions to grow revenue, motivate the team, and provide a best-in-class experience for our guests.
• An effective communicator at all levels inside and outside of the organization.
• Able to manage up and give and receive feedback openly.
• Able to socialize and lead organizational change; demonstrate an ability to drive individual and team accountability.
• Able to identify and develop top talent and coach underperformers.
• Able to navigate complex systems to review and analyze financial reporting and take action.
• You possess a strong understanding of sales, marketing, and supply chain management.