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Cross Dock Manager

Location: Cornwall, ON
 

Role Summary

Keystone Automotive Operations, Inc. is hiring a Cross Dock Manager for our Cornwall, ON location. This critical leadership role will support the efficiency, accuracy, and overall performance of our distribution network. As the Cross Dock Manager, you will oversee daily cross dock operations, lead a team of delivery drivers, and ensure safe, timely, and organized delivery execution. This position will play an essential part in the success of our U.S. and Canadian supply chain.

Key Responsibilities

• Direct, coordinate, and supervise the daily activities of drivers to ensure productivity, safety, and operational efficiency.
• Ensure safe and timely delivery of invoiced products to established customers.
• Oversee performance of the delivery team, including KPI tracking, route adherence, and scheduled driver observations.
• Occasional route coverage based upon business needs.
• Communicate and coordinate with distribution center leadership, customer service, and customers regarding returns, damaged products, and delivery issues.
• Schedule, document, and verify completion of fleet maintenance and repairs.
• Maintain the facility’s physical condition, ensuring cleanliness, organization, and adherence to 5S standards.
• Complete daily, weekly, and monthly reports.
• Perform additional duties as assigned.

Supervisory Responsibilities

• Plan, assign, schedule, and review the work of others.
• Ensure that quality standards are consistently met.
• Hire, train, develop, and, when needed, terminate staff.
• Conduct performance reviews and administer corrective actions.  

Required Qualifications

• Bachelor’s Degree or equivalent relevant work experience.
• 5+ years of experience in transportation, material handling, or high-volume warehousing.
• Minimum 1+ year box truck driving experience (5-ton).
• Valid driver’s license; an additional D-license is preferred.
• Prior senior lead or supervisory experience.
• Ability to lift up to 34 kg.
• No motor vehicle violations in the last 24 months.
• Ability to stand for long periods and perform physical tasks such as walking, pushing, pulling, bending, and climbing.

Who We Are

Keystone Automotive Operations is North America's leading distributor of specialty automotive aftermarket, RV, and marine parts and accessories. Our success is driven by a people-focused culture rooted in our core values:

Commitment | Customer Service | Execution | Integrity | Leadership | Teamwork | Fun

With over 1,900 dedicated team members worldwide, we believe that our employees are the heart of our success. When you grow, we all grow — and we’re committed to supporting your journey.

Why Join Keystone Automotive Operations?

We’re not just delivering parts — we’re delivering opportunity. At Keystone Automotive Operations, Inc., we believe in investing in our people. Whether you’re behind the wheel or building your career, we offer a culture that prioritizes growth, inclusion, and recognition. Be part of a team that’s driving the future of the automotive aftermarket.

Your success is our priority. We provide comprehensive benefits and development programs designed to help you thrive professionally and personally.

We Offer:

• Health & Wellness Benefits - Medical, Dental, Vision, and more to support your physical and mental well-being
• Retirement Savings Plan (RSP) with a generous company match
• Paid Time Off & Holidays
• Tuition Assistance Program
• Employee Referral Bonus Program
• Exclusive Employee Discounts
• Company-paid training
• Company-provided uniforms

Ready to Join Our Team?

If you are passionate about logistics, operational leadership, and ensuring customers receive exceptional service, we encourage you to take the next step in your career and bring your skills to a company where they’ll make a real difference. Apply for the Cross Dock Manager position today!

Fed Ex, UPS and Amazon delivery drivers are encouraged to apply.

Learn more about our career opportunities: www.keystoneautomotive.com/Careers.

Join us for an exciting career journey with positive, driven individuals.