Ready to support the technology that helps millions of Customers navigate their Southwest journey? As a Senior Technology Analyst, you will partner with Business and Technology Teams to deliver high‑quality solutions that meet Customer needs, align with technical standards, and support on‑time, on‑budget delivery. Supporting Southwest’s Information Display Systems (IDS) platform, you will help ensure the reliability and performance of a critical Customer‑facing application that powers airport wayfinding, the boarding process, and key operational metrics. As the platform evolves through a major cloud modernization initiative, you will play a vital role in maintaining system stability, building technical expertise, and helping shape the future of a high‑impact capability that supports both the Customer experience and operational success across our network. 

Additional details: 

• This role is offered as a remote workplace position, which may require travel for training, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is a limited group of states or localities ineligible for Employees to regularly perform their work. Those ineligible locations are: Alaska, California, Colorado, Delaware, Illinois, Iowa, Maryland, Massachusetts, Montana, New Hampshire, New Jersey, New York, North Dakota, Oregon, Pennsylvania, South Dakota, Vermont, West Virginia, Washington, Wyoming, and Puerto Rico.  

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. 

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. 

• Preferred: Experience in XML, XSLT, XPath, XQuery  

• Preferred: Experience in SQL, Data Modeling  

• Preferred: Experience in Powershell, Shell Scripting  

• Preferred: Experience in Data Integration & ETL Processes  

• Preferred: Experience in System Analysis & Design  

• Preferred: Experience in Agile & DevOps Practices  

• Preferred: Experience in Performance Optimization & Troubleshooting on Airline Information Display Systems  

• Preferred: Knowledge of design and implementation of Airline Information Display Systems including: FIDS, GIDS, RIDS, Threshold Displays & BIDS  

Pay & Benefits 

• Competitive market salary from $114,200 - $126,900 per year* depending on qualifications and experience, with opportunity for future pay increases based on performance and market movement. For eligible leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. 

Benefits you’ll love 

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)  

• Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings**  

• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***  

• Competitive health insurance for you and your eligible dependents (including pets)  

• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.  

• Explore more Benefits you’ll love: https://careers.southwestair.com/benefits 

 
*Pay amount doesn’t guarantee employment for any particular period of time 
**401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits 
***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company