Honeycomb Insurance is an award winning InsureTech startup, founded by serial entrepreneurs and industry veterans and backed by top investors. Honeycomb is reinventing real-estate insurance and provides simple, fair, and affordable insurance through its end-to-end digital platform. Honeycomb leverages user-generated proprietary data, advanced Artificial Intelligence and Computer Vision to automate a currently manual, inaccurate and costly underwriting process

Our market-leading technology and insurance program have created a foundation for explosive growth, and insurance agency producers comprise our most critical growth channel. We’ve built the most producer-friendly quoting, binding, and policy management platform in the small commercial space specifically to serve Producer’s unique needs. But while our technology is second to none, we’ve found that Producers deeply value personal relationships, and that responsive support on active deals is imperative in maximizing our Producer experience (and revenue growth).

As an Associate RSM you will be responsible for managing the full lifecycle of agency partner relationships and putting Honeycomb in the best position to scale, profitably. Your scope starts with qualifying prospective agencies to understand how if they posses the characteristics of an ideal partner and book of business that’s large enough to fuel our growth targets. You’ll develop quick and lasting relationships with Honeycomb’s Principals and producers, including on-site and in-office visits to deepen connections. As support opportunities arise, you’ll roll up your sleeves to handle what’s addressable while triaging a variety of other action items to a passionate cross-functional team that includes Regional Sales Managers, Underwriters, and Customer Service Representatives. In addition to your actions accelerating agency success, you will also play a key role in our sales and product development feedback loop, helping us to ensure that we retain sustainable product-market fit while delivering exceptional customer experiences. This position is only relevant to candidates in the Northeastern US, in MA or CT. 

What You’ll Do

• Qualify prospective insurance agencies, ensuring they will act as collaborative
  partners that confidently and profitably exceed production requirements
• Drive appointment process of qualified agencies, minimizing contracting and
  setup time while accelerating path to production
• Onboard and develop new agency partner relationships, leading agency
  onboardings and extending to existing producer trainings
• Conduct business reviews with agency Principals, identifying opportunities to
  improve efficiency and profitability while driving enhanced growth
• Troubleshoot and resolve partner issues of both technical and transactional
  nature
• Solicit feedback from Producers as to how our technology platform and insurance
  coverages can better meet their needs, and work with our Product team to make
  those enhancements a reality
• Parlay Producer relationships and value-adds into additional sales opportunities
• Earn variable sales compensation for meeting and exceeding growth, customer
  satisfaction, and other quantifiable targets
• Make an incredible impact in advancing the state of the $22B habitational
  insurance industry!

Basic Requirements

• 2-5 years of experience in a full cycle or post-sale support capacity partnering
  with customers of insurance or B2B SaaS products
• Demonstrated excellence supporting customers through the full digital B2B
  product journey (implementation, product education, technical support, billing,
  etc.)
• Knack for disqualifying misaligned prospective partners while prioritizing efforts
  on new partners that will maximize growth
• Aptitude to resolve customer issues of both technical and transactional nature
• Ability to thrive in a startup environment - effectively adapting to changes,
  collaborative problem solving, excellent follow-through and collaboration, positive
  can-do attitude
• Demonstrated intellectual curiosity - eager to learn constantly, bring authentic
  self to work and ready to embrace diverse ways of thinking and working
• Experience in or knowledge of the insurance industry experience, particularly
  working with agents/brokers of commercial Property & Casualty and Habitational
  insurance product offerings is helpful, but not required
• Must live in MA or CT.
• Travel up to 25% of the time