C.H. Robinson is looking to hire a Logistics Representative. In this role you will be responsible for managing customer’s supply chain information and data within C.H. Robinson’s Transportation Management System. You will serve as an extension of the customer’s staff to ensure that all information flows properly and efficiently and all transportation arrangements are made. As a Logistics Representative you will be accountable for independently managing,, fostering, and maintaining a relationship with your assigned customer(s).

DUTIES AND RESPONSIBILITIES

• Monitor customer load board and information flow in the Transportation Management System (TMS)
• Perform relationship and knowledge-based exception management to any pre-defined processes
• Document and organize existing standard operating processes
• Facilitate customer calls, emails, and updates while providing best in class customer service
• Conduct CHR systems trainings to external CHR customer representatives
• Manage reconciliation of daily, weekly, monthly, and quarterly reports
• Serve as a logistics expert and provide suggestions to customers to ensure maximum effectiveness
• Act as a resource and support for peers when needed
• Utilize project-based delivery model to find process improvements and cost savings within area of responsibility and/or team

QUALIFICATIONS

Required:

High School diploma or GED

Minimum 2 years of experience in Supply Chain, Transportation, and/or Logistics

Ability to work flexible schedule on occasion

Ability to travel up to 5% (domestic and/or international)

Site Specific:  Fluent in Spanish and English (written and verbal)

Preferred

Bachelor’s degree from accredited college or university

Information systems acumen

Proficient in Microsoft Office Suite of programs

Ability to present to a variety of audiences

Ability to think critically, analyze data and solve problems quickly and accurately

Ability to work in a team oriented and fast-paced environment

Ability to prioritize and handle a variety of tasks

Continuous improvement mindset

Excellent customer service skills

Strong written and verbal communication skills

Ability to adapt to an ambiguous and changing environment

Values a diverse and inclusive work environment

Disclaimer:

This job description is intended to generally describe the nature and level of work to be performed by employees in this position.  It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers, and communities. We believe this increases creativity and innovation, drives business growth, and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued, and respected.

CH Robinson is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, or disability.

Benefits

We offer a competitive benefits plan above the Mexican Labor Law. This includes life and medical insurance, a Wealth Accumulation Plan (Plan de Pensiones), an Employee Stock Purchase Plan, and among others, the opportunity to prosper in a Fortune 500 company.