FIND YOUR 'BETTER' AT Blue Care

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Responsible for providing services to medical service providers related to network operations area.Responsibilities:
Input medical vouchers (out-patient claims), pre-approval task, preparation of related billing documents including adjustment
Handle enquiries, servicing issues or claims rejection including investigation through hotlines and emails
Liaise with IT department for providers agreed fee/policies set up
Filing and administration work
Provide guidance to junior staffs on daily operation tasks
Participate in ad hoc projects or as assigned by supervisor
 
Requirements:
DSE graduate or above, preferably with university study in Business Studies, Health Administration or relevant disciplines
Minimum 2-3 years relevant experience in healthcare industry
Knowledge of healthcare billing and medical terminology preferred
Hands on PC knowledge with good numeric sense, responsible at work
Friendly and helpful telephone manner with excellent communication skills, self-initiative
Cheerful, detail-oriented and a team player
Shift duties may be required including non-offices hours, weekend and public holidays (last shift to 8pm)
Experience in customer service is an advantage

Others:
You are required to obtain relevant license if your job involves in regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.