Job title: Contract & Pricing Lead

Reports to: Manager, Technical Order to Cash

Location: Tulsa

The Contract & Pricing Lead serves as a critical point of contact with Ingredion’s customer base, for daily operational tasks associated with billing, invoicing, contracting and data management needs. This role partners with colleagues in Logistics, Sales, Credit, Finance, Customer Support and Order Management to gather information and resolve customer account problems, all while ensuring high levels of customer satisfaction and retention.

As a Contract & Pricing Lead, your responsibilities will include:

• Approve and process all invoicing. Ensure invoices are accurate and processed in a timely manner. Ensure consistency and accuracy in customer billing activities
• Analyze inquiries relating to billing, invoicing, and pricing (current). Provide information as needed to both internal and external customers.
• Prepare and maintain data associated with customer master records and portals to support business needs. Understand and process auto-outputs for internal/external purposes
• Employ the basic functions of accounting, including credits and debits. Research and process credits and debits as necessary to reconcile customer accounts
• Maintain up to date files according to the standard operating procedure. Ensure copies of orders and return orders are given to appropriate stakeholders
• Prioritize tasks accurately and in a timely manner
• Collaborate with and support team members. Participate in group problem solving and team activities
• Recommend and implement process improvement

Qualified candidates will have:

• 1-3 years experience preferred
• Bachelor’s Degree preferred
• Intermediate level Excel, SAP, Salesforce, EDI, and Esker (Credit applications) experience preferred
• Execute on fundamental tasks such maintaining customer master records, pricing, invoicing, sales contract maintenance, processing credits, debits, and customer portals, etc.
• Ability to apply basic knowledge of practices and procedures for one's own position

We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability—mental or physical—marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law (“protected classifications”). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.

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Relocation Available:

No