Posted:
7/14/2026, 5:12:38 AM
Location(s):
Massachusetts, United States ⋅ Somerville, Massachusetts, United States
Experience Level(s):
Mid Level
Field(s):
Business & Strategy
Workplace Type:
Hybrid
Pay:
$80k–$116k/yr
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Mass General Brigham International (MGBI) represents a systemwide initiative to provide leading clinical care to patients, advisory services, and Transformational Partnerships to our customers from around the world. This exciting business initiative combines a broad set of existing capabilities with a new focus on integration. With significant investment in this program, MGBI plans to enhance patient and customer experience by developing and improving services for destination patients and driving broad-based business growth.
Qualifications
Education
Bachelor's Degree in Business Administration, Healthcare Administration or related field of study required
Master's Degree in a related field of study preferred
Equivalent experience may be accepted in lieu of degree
Experience
3+ years of experience in administrative or operational management in a healthcare or clinical setting required
3+ years of experience supervising staff required
3+ years of experience managing budgets preferred or experience and familiarity with regulatory compliance in healthcare 3+ years preferred
Why Join Mass General Brigham?
Make a meaningful impact within one of the nation's leading healthcare systems
Partner with senior leaders on strategic and operational initiatives
Lead process improvement efforts that enhance organizational performance
Build and develop high-performing administrative teams
Gain exposure to cross-functional healthcare operations and enterprise-wide projects
Work in a collaborative culture focused on innovation, growth, and excellence
What You'll Do
Provide leadership for day-to-day administrative and operational functions, including staff management, scheduling, office operations, and resource planning
Develop, implement, and continuously improve policies, procedures, and workflows that promote efficiency and operational excellence
Partner with clinical and executive leadership to support strategic planning, organizational goals, and performance improvement initiatives
Manage departmental budgets, monitor financial performance, and ensure responsible stewardship of resources
Facilitate effective communication and collaboration across departments and multidisciplinary teams
Ensure compliance with regulatory requirements, accreditation standards, and organizational policies
Lead onboarding, training, mentoring, and professional development efforts for administrative staff
Drive operational improvement projects focused on employee engagement, service excellence, and organizational effectiveness
Develop reports, dashboards, and operational metrics to support data-driven decision making
Key Skills and Competencies:
Proven leadership skills with the ability to motivate teams, manage priorities, and drive operational excellence in a fast-paced healthcare environment.
Exceptional communication and relationship-building skills, with the ability to collaborate effectively across clinical, operational, and executive stakeholders.
Strong organizational, analytical, and problem-solving abilities, with a focus on process improvement and achieving measurable results.
Experience utilizing Microsoft Office Suite and administrative systems to manage workflows, reporting, scheduling, and operational performance.
Ability to lead multiple projects simultaneously while balancing competing priorities and deadlines.
Knowledge of healthcare operations, regulatory requirements, accreditation standards, and documentation best practices.
Skilled in developing efficient processes, implementing operational improvements, and supporting organizational change initiatives.
Data-driven mindset with experience using metrics, dashboards, and reporting tools to inform decision-making and improve performance.
Hybrid Working Model Requirements
M-F Eastern business hours.
Monday and Tuesday onsite at Assembly Row in Somerville, MA
No international travel is expected or required
Remote work requires stable, secure, quiet, compliant workstation using MGB provided equipment
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$79,560.00 - $115,720.80/Annual
Grade
7
EEO Statement:
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Website: https://www.massgeneralbrigham.org/
Headquarter Location: Somerville, Massachusetts, United States
Employee Count: 10001+
Year Founded: 1994
IPO Status: Private
Industries: Health Care ⋅ Home Health Care ⋅ Medical
Visa Sponsorship: Sponsors work visas