This position is responsible for the overall management of the respective restaurant, to include: staffing, training, scheduling employees, planning and coordinating al restaurant activities to ensure efficient operation of the department. Producing a quality product which exceeds the guest’s expectations and hotel standards and is delivered in a friendly and professional manner.

Job Specifics

• Oversees employees and operation ensuring organization, cleanliness, proper maintenance and supplies
• Provides floor coverage as needed
• Coordinates with various hotel departments heads, maintaining adequate floor coverage within the outlets and delegating administrative responsibilities when necessary
• Organizes department through the creation of checklists, seating charts, pars and centralizing information and supplies
• Understands beverage control including days on hand, inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory
• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department
• Maintains food handling and sanitation standards
• Manages inventories according to budget and business levels
• Staffs outlets for staff and management based on the information and needs as presented and defined by the Executive Management
• Plans 30/60/90-day forecast, yearly budget, and employee needs. Promotes within and outside of the hotel to generate sales
• Controls product quality, service quality, general maintenance, discrepant deposits and checks, payroll, and costs towards higher profit, increased customer satisfaction and uniform standards of operation
• Evaluates the various reports supplied by supervisors and submits written observations on forms provided as required
• Directs staff towards the goals of the Loews Corporation as defined by management
• Ensures proper handling of guest checks and payment transactions
• Intercedes and/or fills in for employees should need occur
• Trains or supervises the training of all department employees
• Notifies immediate supervisor promptly and fully of all problems or unusual matters of significance
• Is polite, friendly, and helpful to the guests, management and fellow employees
• Attends all appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Executes emergency procedures in accordance with hotel standards
• Complies with safety regulations and procedures
• Complies with hotel policies and rules
• Recycles whenever possible
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards
• Other duties as assigned