Manager Network Services WMCG - IT Communication

Posted:
9/10/2024, 7:45:11 AM

Location(s):
Georgia, United States ⋅ Augusta, Georgia, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
IT & Security

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Position Summary:

Works closely with IT and non-IT stakeholders to support projects and oversee maintenance and support of infrastructure services (focus on Network Services). Responsible for managing the strategic and quality initiatives for a defined group while ensuring all business standards and service levels are met. Develops and implements business plans, policies and procedures. Collaborates with other departments and teams to prioritize resources, schedule work, monitor progress and support change management efforts. Participates in continual process improvements to improve service excellence.

Position Requirements:

Bachelor's Degree: Information Technology related studies and 8 years or more of experience in networking, data center or related roles to include some leadership experience. Additional years of relevant work experience and/or other specialized training can be used in lieu of minimum education requirement. Skills required: Firm grasp on IT infrastructure and operations best practices. Deep understanding of Networking, Unified Communications and Video conferencing, including but not limited to: Routing, Switching, Wireless, Voice over IP, and collaboration tools such as Microsoft Teams. Management. Customer Service.

Preferred Requirements: 10 years or more of experience in infrastructure related roles. Background in healthcare information technology. Understanding of EPHI (Electronic Protected Health Information) HIPAA regulations. Coaching and training of staff.

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.