Administrative Assistant II

Posted:
7/23/2024, 5:00:00 PM

Location(s):
Roseville, California, United States ⋅ California, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

Are you looking to help transform a company and an industry? As a Stewart employee, you’ll be joining a company that is committed to helping you own, develop, and nurture your career while growing our company. We invest in your career journey because we understand that as you grow so does our company. You will be part of a diverse and equitable work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company constantly evolve and improve. Together, we can achieve our vision of becoming the premier title services company.

More information can be found at https://www.stewart.com, subscribe to the Stewart blog at https://blog.stewart.com or follow Stewart on Twitter® @stewarttitleco.

Job Description

Job Summary

Directly engages in field operations outside of core Escrow and Title Operations; also, includes various leadership roles that support the overall strategy and execution of field-based operations. Manages and reviews client files, answers client inquiries and coordinates all the administrative details necessary for the preparation, processing and follow-up of a 1031 tax deferred exchange.


Job Responsibilities
  • Engages in providing professional customer service, communication, organization and analytic skills to work escalated files and drive performance
  • By working escalations, strives to meet and exceed client expectations
  • Other responsibilities include assisting the manager in identifying process improvements and standards for production and quality
  • Performs a wide range of support functions to assist in departmental processes
  • Follows clearly defined procedures to complete daily tasks and responsibilities
  • Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
  • Uses basic communication skills to address internal and/or external clients and/or team members
  • Individual contributor working under direct supervision with little autonomy
  • Performs all other duties as assigned by management

Education
  • High school diploma required; Bachelor’s preferred

Experience
  • Typically requires 0-2 years of related work experience

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at [email protected].

Pay Range & Benefits

$39,974.10 - $58,708.03 Annually

The base salary range provided is consistent with similar roles at the Company. The base salary range is not an absolute, but a guide, and actual offers will be based on the individual candidate’s knowledge, skills, education, experience, location, market conditions, and other compensation components. Depending upon all of the preceding considerations, the base salary may be lower or higher than the stated range.

Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401K with company match, employee stock purchase program, and employee discounts