McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 12 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics and institutions all over Canada. But we're so much more than a distribution company. We've automated 2,500 retail pharmacies and dispense over 100 million doses a year through our automation solutions. Manufacturers, healthcare providers and patients count on us for a full range of services that contribute to the quality and safety of care for us all.

At McKesson Canada, you’ll help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

Job Summary:

Reporting to the Senior Manager, Franchise Account Management, the Franchise Account Executive (FAE) is responsible to provide ongoing operational and sales support to an assigned portfolio of Medicine Shoppe Franchisees in Calgary, Southern/Rural, Alberta. The FAE is a business consultant and assists the Medicine Shoppe pharmacist-owner in identifying opportunities to increase top line sales; maximize gross profit and manage assets and expenses. The FAE will assist with training and development of owners, while identifying operational efficiencies to assist owners with profitable solutions. Focus is on fulfillment of strategic Franchise goals as established and communicated on an annual basis and supported by corresponding measurements.

Section A – Specific Responsibilities

• Plan and implement a regular program/call cycle of pharmacy visits with Franchisees/Owners in the assigned territory
• Establish, maintain and strengthen business relationships with Franchisee/Owner
• To assist the Franchisee/Owner in increasing sales and profitability
• Monitor compliance with Franchise programs on on-going basis; establish and monitor action plans to address opportunities
• Support uptake and execution of merchandising and marketing programs to increase Own Brand sales
• Collaborate with Franchisees/Owners to create and support execution of their annual business plan
• Prepare for and conduct quarterly (minimum) financial reviews of actual store performance to plans with each Franchisee/Owner
• Provide comprehensive operational support in all business areas: marketing, advertising, pharmacy operations, formulary performance, point-of-sale (POS) activities, and pharmacy technology usage
• Train Franchisee/Owners on best practices in retail merchandising operations: displays, labelling, promotional activities, loss management and profitability analysis
• Influence Franchisee/Owners to subscribe to the various services offered by the Franchise and refer them to the relevant stakeholders
• Manage and coach adherence to vendor programs
• Escalate serious issues (e.g. breach of license agreement, lack of adherence to standards) as required
• Act as primary liaison between the pharmacy, the National Sales and Member Experience team and preferred suppliers to ensure Franchisee/Owner concerns are communicated and resolved
• Help develop the network by identifying future sites and prospective owners
• Create and execute pharmacy grand opening plans

Section B – Key Requirements

• Post secondary education in a related field is preferred. A combination of education and experience will be considered.
• 4+ years of pharmacy retail experience with strong merchandising, marketing, and sales
• Understanding of pharmacy practice and the business of pharmacy in the Canadian marketplace
• Ability to identify with the independent businessperson and leverage influence without authority
• Knowledge of retail pharmacy products and operations
• Knowledge of point of sale and dispensary practice management systems
• Superior organization, collaboration, planning and time management skills
• Excellent selling and presentation skills
• Superior English communication skills; both written and verbal
• Demonstrated leadership and people skills
• Ability to prioritize and work with minimal supervision
• Must be able to effectively communicate with all levels of team members within McKesson Canada
• Valid Canadian Driver’s License
• Vehicle included

McKesson is an equal opportunity employer.The material contained herein is provided for informational purpose only. All open jobs offered by McKesson on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance.The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the completeness of information contained on this site or in any referenced links. While McKesson attempts to update this site on a timely basis, the information is effective only as of the time and date of posting.McKesson is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals and will accommodate applicants' needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.The information on this site is for information purpose only and is not intended to be relied upon with legal consequence.Current employees must apply through internal career site.Join us at McKesson!