Posted:
9/29/2024, 10:14:57 AM
Location(s):
Metro Manila, Philippines ⋅ Zamboanga del Sur, Philippines ⋅ Quezon City, Metro Manila, Philippines
Experience Level(s):
Senior
Field(s):
DevOps & Infrastructure ⋅ Software Engineering
Workplace Type:
On-site
The Opportunity
The Senior Software Technical Analyst will be responsible for supporting and maintaining critical digital wealth applications (both front-end and back-end) across several markets in Asia. We are looking for someone who is creative with good attention to detail, proactive, curious, analytical with a strong background in customer service and a good understanding of wealth and asset management systems.
The successful candidate will be a liaison between internal/external customers, business partners, and project teams to ensure that new enhancements are successfully transitioned to support and that production issues are resolved within SLAs. Working with a global support team, the successful candidate will help “keep the lights on”, troubleshoot production defects, provide technical analysis and work with multiple stakeholders to drive issues to resolution.
What motivates you?
• You obsess about customers, listen, engage, and act for their benefit
• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
• You thrive in teams, and enjoy getting things done together
• You take ownership and build solutions, focusing on what matters
• You do what is right, work with integrity and speak up
• You share your humanity, helping us build a diverse and inclusive work environment for everyone
Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.
Why choose Manulife?
Job Description:
The Senior Software Technical Specialist will be responsible for supporting and maintaining critical digital wealth applications (both front-end and back-end) across several markets in Asia. We are looking for someone who is creative with good attention to detail, proactive, curious, analytical with a strong background in customer service and a good understanding of wealth and asset management systems.
The successful candidate will be a liaison between internal/external customers, business partners, and project teams to ensure that new enhancements are successfully transitioned to support and that production issues are resolved within SLAs. Working with a global support team, the successful candidate will help “keep the lights on”, troubleshoot production defects, provide technical analysis and work with multiple stakeholders to drive issues to resolution.
Have the skills and knowledge for the job? Learn more about the opening below!
Responsibilities:
Qualifications:
Minimum Skills / Must Haves:
Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].
Working Arrangement
Website: http://www.manulife.com.hk/
Headquarter Location: Kowloon City, Kowloon, Hong Kong
Employee Count: 1001-5000
Year Founded: 1897
IPO Status: Private
Industries: Financial Services ⋅ Life Insurance ⋅ Retirement ⋅ Wealth Management