Sr. Project Manager, Digital Experience

Posted:
8/7/2024, 5:00:00 PM

Location(s):
Nashville-Davidson, Tennessee, United States ⋅ Tennessee, United States

Experience Level(s):
Senior

Field(s):
Business & Strategy

About AllianceBernstein

AllianceBernstein (AB) is a global investment-management firm providing industry-leading research and investment solutions through a combination of innovation, intellectual curiosity, and relentless ingenuity. We offer high-quality research and diversified investment services to institutional and individual investors worldwide. Our clients include some of the world's top institutions as well as private-wealth clients and retail investors. Through close partnerships with our clients, we collaborate on investment strategies across regions and sectors to inspire innovative thinking and deliver superior outcomes.

We invest in our people and in the communities in which we operate, and we celebrate our diversity to showcase what makes us unique. We offer our talent the opportunity to grow professionally while working on cutting-edge ideas and outcomes in a global culture that operates as a tight-knit community.

If you're ready to innovate and grow your career, join us.

Global Business Development Organization (GBDO) Overview

The GBDO has a presence in the Americas, Europe, Asia and Australia, and is composed of four main areas:

  • Sales & Client Services works with financial intermediaries and institutions to offer diversified investment solutions that help clients build and preserve their wealth
  • Business Development is a conduit to the firm’s investment teams and supports our clients and internal business partners through investment-platform and product content, messaging, competitive analysis and education
  • Product Strategy & Development designs, develops and manages the firm’s global lineup of investment services and considers clients’ evolving needs to identify new opportunities
  • Marketing promotes the firm and its services by creating, packaging and distributing content and messaging to engage diverse audiences through digital platforms and initiatives, strategic campaigns, and events

Job Summary

A Senior Project Manager will lead, implement, and complete various global multi-channel projects and campaigns successfully. This role requires a strategic thinker with outstanding project management skills, the ability to work well with cross-functional teams, and a proven history of achieving successful outcomes on large scale projects/programs. Your job will be to organize people and processes ensuring projects are delivered on time and produce the expected results that align with AB’s marketing and sales goals. To be successful in the role, it will be essential that you build strong relationships with: Global Marketing Leads, Sales, Product Management, Business Development, Digital Development, Product Managers, Automation teams, IT and Global Brand. With multiple global projects running at the same time, it will be essential for you to partner back with stakeholders- assessing risks, prioritizing resources and escalating when issues or delays occur. 

Job Qualifications & Key Attributes

  • Understanding of digital concepts and omni-channel marketing experience. How they connect and how best to deliver the pieces for a successful campaign
  • Coordinating internal resources and engaging vendors when needed for the flawless execution of projects
  • Ensuring that all projects are delivered on-time, within scope and within budget
  • Build and maintain strong relationships with clients, agencies, creatives, front-end development, and technology
  • Create and maintain comprehensive project documentation, sharing best practices with the broader project management team
  • Own delivery of projects within the global strategic roadmap: analysis, development, promotion and measurement reporting 
  • Analytical mindset focused on setting and measuring KPIs and adjusting campaigns accordingly. Leverage metrics to provide  actionable insights for continuous improvement (i.e. post project read outs- how did it perform resource efficiency, capacity planning)
  • Resolve project-related issues and roadblocks in a timely and sensitive manner
  • Identify and asses global project risks, develop mitigation strategies and lead risk management efforts when needed
  • Navigate client challenges independently
  • May mentor junior colleagues and/or manage external contractors/agencies, but will not typically have formal management role

The ideal candidate should have:

  • 5-7 years’ experience in digital marketing projects and/or marketing campaign delivery
  • Experience and proven track record in managing multiple, large website and marketing projects from conception to completion
  • Capacity to manage multiple clients and projects at the same time in a fast-paced environment
  • A balance between forward thinking and detail oriented- moving the firm forward, but still delivering on the immediate needs of the team
  • Ability to digest complex problems and build consensus and get large project teams moving in the same direction
  • Be adept at synthesizing data to arrive at a compelling conclusion/tell a story
  • Collaborative and open to other viewpoints
  • Ability to demonstrate agility and innovation when faced with complexity and/or adversity
  • Experience with Adobe Digital Marketing Platform a plus
  • Strong project management and analytical problem-solving skills; Risk Management
  • Be comfortable with PM tools and management of projects through Agile/Waterfall methodologies
  • Experience with stakeholder management
  • Developed communication and diplomacy skills; ability to interface with colleagues at all levels of the organization
  • Broad understanding of the business and PMO practices
  • Excellent leadership skills with the ability to effectively collaborate with cross-functional teams and stakeholders

Nashville, Tennessee