Purpose

The Administrative Assistant is responsible for supporting the Production, MIPS and C&A Management teams.  The assistant also has the duty to do research and compile business-related information and may be assigned to perform work to relieve other members of the management team. Furthermore, the assistant is expected to contribute to the daily tasks that are contributing to the general efficiency of the company.

ESSENTIAL DUTIES and/or RESPONSIBILITIES: 

• Contribute in increasing team efficiency by giving support both operationally and administratively
• Perform administrative tasks 
• Make innovations for the creation of company procedures and policies as a means for improving company practice, work and organizational structure
• Assist company meetings and events
• Create standard operating procedures and establish spreadsheets and databases for the company
• Support the Grow/Farm/Production/MIPS/C&A teams with the correspondence and phone communications to facilitate processing of items

Motivate and work together with employees to meet and exceed production goals

• Promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures
• Support the Grow/Farm/Production/MIPS/C&A teams by monitoring the activities of employees to maximize efficiency, minimize errors and respond to customer’s needs in a timely fashion
• Other duties as assigned 

KNOWLEDGE REQUIREMENTS, SKILLS and/or ABILITIES:

• Solid organizational and communication skills, the Administrative Assistant must be able to fully support all aspects of the company, including but not limited to: compliance, ordering product, inventory control, loss prevention, etc.
• Ability to partner with managers on operational matters
• Ability to work with vendors and agencies to produce results 
• Basic Microsoft Office knowledge is preferred
• Strong attention to detail and must have a team-player mentality
• Ability to effectively present information in one-on-one and group situations to employees and vendors maintaining a professional and courteous manner
• Ability to creatively cultivate long- term customer relationships 
• Ability to deal with and resolve problems  in a professional manner

EDUCATION and/or EXPERIENCE:

• High School Diploma or equivalent required
• Associates degree preferred or an additional 2 years of related experience may be substituted in lieu of a degree
• 2+ years’ experience in retail or customer service environment

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS:

• Must be able to obtain a Key or Support badge through the Medical Marijuana Enforcement Division
  
  

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term “qualified individual with a disability” means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office and university, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 30 pounds unless otherwise specified. 

 

Notice:

The intent of this job description is to describe a representative level of the types of duties and responsibilities that are required of the position. This shall not be construed as a declaration of the total of all responsibilities. Employee may be directed to perform job-related tasks other than those specifically outlined in this job description. Delt Services LLC (LivWell) is an Equal Opportunity Employer and embraces diversity.