Warehouse Operative, Radlett - Warner Bros. Studio Tour London (WBSTL) - The Making Of Harry Potter (Fixed-Term Contract)

Posted:
8/21/2024, 5:00:00 PM

Location(s):
England, United Kingdom ⋅ Colney Street, England, United Kingdom

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role

 

We have an exciting opportunity here at Warner Bros. Discovery, covering the busy period over Black Friday and Christmas. The purpose of the role is to support with warehousing, order management, fulfilment and packing activities for all retail functions of The Warner Bros. Studio Tour. Our warehouse is dedicated to distributing merchandise for our Studio Tour at Leavesden, Platform 9¾ stores and ecommerce operation at our online Harry Potter Shop (www.harrypottershop.co.uk), ensuring high level customer service for witches, wizards and muggles alike

Please note this role is for a 3-month period.

What’s in it for you?

  • £15 per hour

  • GymPass

  • Exclusive access to our Screeners App, with our exciting Warner Bros. and HBO content

  • Discount towards tickets within the tour

  • Free tickets for our nearest and dearest, on selected days (up to 8 tickets)

  • Option to join our pension and private healthcare schemes

Your Role Accountabilities

  • Receive, check, and accept deliveries to our warehouse, helping to keep records of incoming orders.

  • Maintain relevant paperwork as orders are dispatched to stores and customers.

  • Ensure stock is put away and replenished in accordance with company guidelines. This could include using machinery to put orders away (at height).

  • Order picking for each of our businesses. This could include picking orders for stores, or individual customer orders for our ecommerce business.

  • Packing orders for our online store. This includes making sure the correct products have been selected and sent, adding personalization (where needed), and wrapping purchases to a high standard.

  • Feeding back any issues with orders or stock levels to colleagues and our Management Team, to make sure a quality service is provided to our customers.

  • Keeping our warehouse clean, tidy, and organized, and shrinkage to a minimum level.

  • Checking machinery and vehicles, and reporting any defects or issues as soon as possible

Qualifications & Experience

  • Able to work at heights of up to 10m

  • This role is physically demanding and requires that you be able to lift, carry and move boxes

  • Effective, confident communicator

  • Commercial acumen, eg. understanding of peak seasons

  • Works as part of a team with a flexible approach.

  • Able to prioritise work and use own initiative.

  • IT skills.

Working pattern

  • 40-hour working week, in a shift pattern from Monday to Sunday, with varying start and finish times.

  • As this is peak season, you will be required to work every other weekend.

  • No night work required.

Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/  along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you’re a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected].