Location(s)

Birmingham, Alabama, Dallas, Texas

Details

Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

POSITION SUMMARY: 

Evaluate and settle property damage claims with adverse carriers and claimants within available liability coverage limits.

POSITION RESPONSIBILITIES: 

• Verify coverage and liability decisions for multiple jurisdictions.
• Oversee claim inventory utilizing best practices to actively move claim forward to resolution.
• Investigate all property damage claims by identifying all potential claimants
• Secure and evaluate amount of damages involved.
• Submit for manager approvals on claims exceeding settlement authority.
• Negotiate settlements with adverse parties on a fair and equitable basis and secure releases accordingly.
• Process payments in an accurate and timely manner.
• Correspond with insureds, adverse parties, attorneys, claim representatives, and others by telephone, email, or SMS.
• Resolve all claims in accordance with regulatory and jurisdictional requirements.

POSITION QUALFICIATIONS: 

• High school diploma or GED, Four year college a plus
• Minimum 1 year prior auto claims handling experience
• Obtain and maintain all required state adjuster licenses
• Excellent written and verbal communication skills
• Be detail oriented with strong planning and organization skills
• Proficient computer skills
• Ability to negotiate
• Bilingual English/Spanish is a plus
• Sponsorship is not accepted for this opportunity
• This is a hybrid role with weekly reporting into our Dallas, Texas office

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity and Inclusion efforts to align with our vision, mission, and guiding principles.  Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Kemper will never request personal information, such as your social security number or banking information, via text or email.  Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates.  If you receive such a message, delete it.