R10072310 Cylinder Control Specialist (Open)

Location:

Independence, OH - Rockside Woods Blvd - Management - North BSC

How will you CONTRIBUTE and GROW?

The Cylinder Control Specialist is responsible for cylinder population accuracy, customer cylinder records and branch on-hand cylinder balances through monitoring and maintaining proper controls. This position will coordinate with Regional Cylinder Control, Region VPs of Operations (RPOs), and Gas Coordinators to ensure accurate and timely reporting and compliance to policies and procedures.

• Responsible for analyzing, investigating and modifying customer accounts using site audits, cylinder movement reports and customer account history. 

• Responsible for implementing and complying with the policies and procedures that help ensure the accuracy of the cylinder records. Reviews cylinder activity for Standard Operating Procedure (SOP) compliance performing periodic audits at the customer site. 

• Communicates with internal and external customers regarding results of audits including settlements and past due invoices or resolution to a cylinder dispute. 

• Reviews and resolves customer owned transactions resulting in either a positive/negative cylinder balance. 

• Assists local/national account managers and branch personnel with large-scale customer cylinder audit reconciliation. 

• Other duties and responsibilities such as ad hoc reporting as may be assigned.

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Are you a MATCH?

•  High School Diploma or GED Required. Associate’s degree or higher preferred.
• Prior experience in an operations, customer-service or manufacturing related administrative role required.
• Excellent oral and written communication and interpersonal skills. Ability to adjust communication method based on customer situation. 
• Excellent analytical and creative problem solving skills with the ability to make independent decisions based on investigation and judgment as well as ability to discern when to escalate issues.
• Demonstrated working knowledge of SAP or other ERP system preferred 

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We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. 

We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children,  including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates. 

Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program for dependent children.

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Your differences enhance our performance

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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Equal Employment Opportunity Information
 

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. 

Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.

Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at [email protected].

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