Posted:
5/28/2025, 5:00:00 PM
Location(s):
Bratislava, Region of Bratislava, Slovakia ⋅ Region of Bratislava, Slovakia
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Workplace Type:
On-site
What you will do
Provide best-in-class customer service for both internal and external customers while:
dealing with all types of requests received directly from customers including order bookings, complaints handling and solution support
securing best supply solutions for customers
in close cooperation with sales department, logistics, finance teams and other stakeholders from within the company to maintain daily business
improving our internal processes as well as daily experience of our customers
How you will do it
Sales order procedure
Handle customer purchase orders and create sales orders
Cooperate with sales representatives.
As customer’s main point of contact, identify customer needs and build good customer relationships
Secure the best supply solution for the customers
Place purchase order requisitions (for specific business units only)
Shipping: provide transport related instructions and other specific information
Claims: act as customer’s primary point of contact throughout the claim process
What you can learn
Bunch of soft skills related to work
Mastering communication skills
Excel mentored trainings
Development program
What we look for
High school degree or higher
English language + Polish fluently
PC skills – MS Office, intermediate level
Customer oriented with focus to details
Team player
Previous experiences in customer services are advantage
Our Benefits
Besides working in an international environment, you will receive a regularly monthly bonus after first six months, meal vouchers, a recreation allowance and retail discounts. Additionally, our flexible benefits program will allow you to customize benefits from a selection of 3500 products and service such as medical cover, a multi-sports card plus many more.
Our onsite facilities at our Bratislava based office includes canteen, nursery and coffee machines located on every floor.
If you are relocating to Bratislava to join Johnson Controls, you will be eligible to receive a housing allowance to help you setup your new life in Slovakia.
The gross monthly salary for this position starts from 1350 EUR per month, plus a monthly bonus that starts after your first 6 months. Please note this is a minimum salary and our compensation packages are based on your professional experience and qualifications.
Our Culture
At Johnson Controls you’ll have the opportunity to work on some of the most exciting projects in today’s market. Our hardworking people empower us, and we believe in being part of a team that is open, collaborative, results-oriented, hardworking and above all fun.
We believe that diversity and inclusion matter and make a difference. By embracing the true value of diversity and inclusion, getting comfortable with having crucial conversations, and valuing different perspectives, we will be one of the most desirable places to work.
#LI-Hybrid
#LI-JT1
Website: https://johnsoncontrols.com/
Headquarter Location: Cork, Cork, Ireland
Employee Count: 10001+
Year Founded: 1885
IPO Status: Public
Industries: Industrial Engineering ⋅ Physical Security