Inside Sales Representative

Posted:
10/3/2024, 8:50:42 AM

Location(s):
New Mexico, United States ⋅ Rio Rancho, New Mexico, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Inside Sales Representative

Description -

Description :

Applies extensive knowledge of job skills, company policies, and procedures to complete complex, specialized assignments/tasks in creative and effective ways. Has a comprehensive understanding of the general and technical aspects of the job. Works on assignments that are complex in nature and require considerable judgment, initiative, and technical/specialized knowledge to resolve problems and/or develop recommended solutions. Work is completed with minimal supervision, and assignments may be completed without established procedures. May determine methods and procedures for new assignments. Typically provides guidance to other non-exempt employees.

Responsibilities:

  • Drive sales growth by identifying and pursuing new business opportunities.
  • Consistently achieve and exceed sales targets and performance metrics.
  • Build and maintain strong relationships with clients and stakeholders.
  • Demonstrate a high level of integrity and ethical behavior in all sales activities.
  • Exhibit a strong work ethic and a commitment to excellence.
  • Show ambition and a proactive approach to personal and professional development.
  • Collaborate effectively with team members to achieve common goals.
  • Utilize excellent communication and negotiation skills to close deals.
  • Stay up-to-date with industry trends and market conditions.
  • Provide exceptional customer service and support to ensure client satisfaction.
  • Identifies and researches potential leads through various sources, including cold calls, online research, and networking, to build a strong pipeline of potential customers.
  • Evaluates leads' needs, budget, and decision-making authority to determine their potential as qualified opportunities for the sales team.
  • Develops a deep understanding of the products or services offered, stay up to date with new features and enhancements, and effectively communicate their value propositions to prospects.
  • Leads market penetration campaigns while training and coaching other inside sales representatives.
  • Delivers compelling presentations and demonstrations of products or services, tailoring them to meet the specific needs and interests of each prospect.
  • Manages and updates CRM systems or sales tracking tools to document interactions, track leads' progress, and ensure the sales process is efficiently managed.
  • Stays informed about industry trends, competitors, and market developments to adapt sales strategies and better position the organization's offerings.
  • Collaborates with marketing, customer support, and product teams to gather information, address customer inquiries, and provide feedback on customer needs and preferences.
  • Provides regular sales reports and updates to supervisors, detailing progress, challenges, and opportunities, while also analyzing sales data to identify trends and areas for improvement.

Education and Experience Required:

  • Four year university/ Bachelor's degree preferred or equivalent experience.
  • Typically 3-6 years of combined IT or selling experience preferable in IT industry
  • Additional, specialized knowledge-breadth/depth.
  • Expert in discipline offerings; technical ability to develop a total sales engagement.
  • Multiple years over quota performance with progressively more difficult assignments.
  • Viewed as an expert in company; sought out by other sales reps and/or managers for input.

Knowledge and Skills:

  • Complex negotiation and selling skills with multiple products and service solutions.
  • Project management skills in directing or coordinating selling sales support activities on complex sales.
  • Consistently demonstrates proactive activities within accounts to uncover new business and take ownership for new opportunities.
  • Consistently meets or exceeds metrics related to inbound calls set by segment management.
  • Understands the client procurement processes and knows key decision criteria for winning new and or maintaining existing business.
  • Displays ability to clearly articulate HP value propositions and solution discussions with customer.
  • Demonstrates ability to take on more complex accounts and direct and global engagements.
  • Exhibits thorough knowledge of HP portfolio, observed via customer interaction, test scores, and limited reliance on technical support, Pre-sales or internal resources to discuss products or solutions with customers.
  • Consistently meets or exceeds metrics related to outbound calls, open pipeline opportunities, and closed won revenue set by segment management.
  • High level of negotiation skills at the business manager and IT executive level.
  • Demonstrates strong presentation and communication skills at the business manager level.
  • Solid knowledge of HP's breadth of solutions
  • Solid level of industry acumen; keeps current with trends and be able to converse with client on issues and challenges
  • Ability to mentor peers
  • Partner organization intelligence aligned with partner management skills

The on-target earnings (OTE) range for this role is $26.68 to $36.06 per hour, with a 80/20 (salary/incentive) mix . There are additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only).  Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long term/short term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Generous time off policies, including; 
    • 4-12 weeks fully paid parental leave based on tenure
    • 13 paid holidays
    • 15 days paid time off (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job -

Sales

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

Relocation -

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement