The Business Associate is an intermediate level position responsible for

supporting the planning, development, and execution of internal communications initiatives. This role helps ensure consistent messaging, strengthens organizational brand presence, and assists with day-to-day communication operations.

Responsibilities:

• Serve as communications lead on execution for internal business messaging
• Organization strategy goals including communications strategy and employee engagement initiatives
• Assist leadership in promoting and executing communications program
• Participate in People Engagement Working Group and promote Voice of the Employee (VOE) communications
• Identify and develop business content for deployment, to enhance brand awareness with stakeholders and clients
• Advise, write and edit on Product and Functions Technology communications
• Develop and maintain communication standards and procedures; serve as subject matter expert on communication tools and applications
• Develop monthly communications metrics to monitor and measure impact of the communication plan
• Participate in leadership meetings to assess scope of communications needs, educate leadership on strategy, and make recommendations for achieving desired impact
• Leverage technology and tools to enable communications and generate excitement and interest in risk communications
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience
• Strong writing, editing, and proofreading skills.
• Basic knowledge of communication channels (email, EDT, intranet, social media, web content).
• Ability to manage multiple tasks and prioritize effectively.
• Proficiency with Microsoft 365 (Word, PowerPoint, Teams, Outlook).

Education:

• Bachelor’s Degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

- Fluent English

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Execution & Administration

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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