Service Management Coordinator

Posted:
3/24/2026, 3:19:34 PM

Location(s):
Karnataka, India ⋅ Bengaluru, Karnataka, India

Experience Level(s):
Expert or higher

Field(s):
IT & Security

Project Role : Service Management Coordinator
Project Role Description : Support implementation and maintenance of IT service management processes, ensuring alignment with service management best practices. Assist in incident, problem, change management activities. Enhance service delivery through reporting and insightful analysis.
Must have skills : Servicenow Tools Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Position Overview:
The Planview Administrator will be responsible for managing, configuring, and supporting the Planview platform to ensure seamless portfolio, project, and resource management.
Key Responsibilities:
Configure and maintain Planview PPM Pro modules (Portfolio, Project, Resource, Financials)
Manage user accounts, roles, permissions, and security settings
Monitor system performance and troubleshoot issues.
Implement workflows, reports, and dashboards tailored to business needs.
Customize fields, forms, and layouts to support organizational processes.
Provide end-user support and resolve technical queries.
Design and deliver portfolio, project, and resource utilization reports.
Provide insights into leadership for strategic decision-making.
Collaborate closely with project managers to ensure the platform aligns with evolving business processes.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement


We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing