Position Summary

The Solutions Architect is responsible for supporting carrier customers with innovative technology and market-leading products in areas like 4G/5G Cloud Native Core, Private Networks, and Mission Critical Core Solutions. The successful candidate will be able to be both “hands-on” and a successful technical leader that can support and develop technical competencies with other peers within the team.

Role and Responsibilities

Essential Duties and Responsibilities:

• Serve as the technical pre-sales and delivery solution lead for Core technology and solutions.

• Work closely with an operator mindset to design and propose solutions that enhance their network.

• Keep up to date on relevant standards bodies and industry best practices within telecom (3GPP), cloud technologies, and DevOps.

• Support sales team with technical presentations and RFxs.

• Possess comprehensive knowledge of the wireless services network, including devices, RAN, Transport, and Packet Core domains and aligning internal counterparts to propose aligned E2E solutions.

• Collaborate and lead product and delivery teams to ensure designed solutions are developed and deployed to meet design objectives.

• Responsible as interface between customers and R&D for Feature Requests and Software Roadmap.

• Create High-Level Designs (HLDs) and Low-Level Designs (LLDs) along with other relevant technical design documentation.

Requirements:

• Prior Core network design and development experience as both a vendor or operator

• Thorough understanding of 3GPP specification for LTE /5G features and Protocols, experience with ongoing 3GPP Rel-15/16 activities is beneficial

• End to End knowledge of wireless, covering devices, RAN, Transport and Packet Core domains

• Deep technical knowledge in 4G/5G CORE Architecture and features.

• Ability to understand customers business objectives and pain points and able to link them to improvements in Network Performance and End User Experience

• Effectively communicate and influence decision-makers by demonstrating the impact of proposed actions/services on their business.

• Ability to communicate, articulate, present and influence the C-Level (CTO, CEO) by knowing the impact of any action/service on their business 

Education:

• Bachelor’s Degree in Computer Science or Electrical Engineering; Advanced degree is beneficial

Knowledge/Skills:

• Technical lead or core architect experience within an operator or supplier environment, preferably in a Canadian or North American context.

• Knowledge of wireless telecommunications networks (4G, 5G, IMS, MCPTX, Private Network)

• Experience with Virtualization, Containerized / Cloud-Native environments (Micro Services architecture, OpenShift, OpenStack)

• Working experience with cloud providers – Google, AWS, Azure

• Familiarity with SIP, DIAMETER, HTTP/HTTPS, SOAP, RTP/SRTP, NETCONF

• Experience in system integration, designing, deploying and testing in a multi-vendor platform scenario.

• Understanding of Linux core fundamentals, scripting and service monitoring.

• Solid understanding of IP networking (CCNA, CCNP etc).

• Proficiencies in Lean, Agile, CICD, SRE, DevOps methodologies

• Exceptional troubleshooting and customer-handling skills.

• Excellent verbal and written communication skills. Ability to communicate in languages additional to English (French, Spanish etc) is a plus

Skills and Qualifications

• Has a wide range of experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways

• Works on complex issues where analyzing situations or data requires an in-depth evaluation of variables. Exercises judgement in selecting methods, techniques and evaluation criteria to obtain results. Determines methods and procedures on new assignments and coordinates other's tasks

• May manage a group such as coordinating activities regarding costs, methods and staffing

• Typically requires at least 8 years of related experience and a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years

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