Posted:
12/17/2024, 4:00:00 PM
Location(s):
Boucherville, Quebec, Canada ⋅ Quebec, Canada
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
What we can offer you:
A competitive salary
Comprehensive benefits and employee assistance program accessible.
A generous employer contribution to the pension plan.
Complete insurance coverage.
Employee discounts on automotive products.
Career development opportunities
Work in a dynamic work environment you’ll be able to expand your skills
Your Daily Contribution & Impact:
At Bumper to Bumper, we offer challenging and rewarding career opportunities and are proud to be Canada’s leader in the distribution of automotive parts, tools and equipment to the automotive aftermarket. Our culture is built on professional excellence, collaboration, innovation, and entrepreneurialism. We provide the tools and opportunities to help our people develop to their full potential.
Your role is important:
You will be accountable for the overall direction, planning and execution of all store related activities including financial results, customer satisfaction, safety, and employee engagement. You will coach, mentor, train and retain a knowledgeable team of people while providing excellent customer service by ensuring customer needs are met, complaints are resolved and service is quick and efficient.
Important for you to know:
Workplace location: 1220 A Waddington Dr, Vernon, BC V1T 8T3
Work hours: 40
Weekly basis: Monday to friday
Your main responsibilities:
Strategic planning and execution to enhance the profitability, productivity and efficiency of the store including resource planning, budget development and managing efficiencies
Increase business by developing and enhancing relationships with new and existing customers
Responsible for P&L, profitable sales growth and attaining store monthly, quarterly and annual performance objectives and continually identify and implement improvements to improve productivity and profitability; Analyze daily and weekly reports to identify issues, find resolution to problems, ensures improvement plans are developed and executed.
Liase with all internal departments in supporting promotions, regional sales teams, flyers, SPIFFs, planograms, sponsorships and all key marketing campaigns
Maintain service level requirements to customers, handle customer complaints effectively and call on customers as required
Complete monthly internal store audits and participate in senior leadership audits of stores.
Determine staffing requirements based on store needs. Identify opportunities to improve staffing utilization and manage overall payroll costs
Maintain strict inventory controls (including cycle and full inventory counts) on all product movements inbound and outbound to minimize product shrinkage
Continually identify and implement process improvements and efficiency enhancements to improve productivity levels and profitability
Coordinate facility maintenance, execution of standard operating procedures, security and distribution of goods
Ensure housekeeping, branding, product merchandising, cleanliness, safety, health and environmental compliance is included as part of everyday activities
Providing support for the collection of Accounts Receivables of their store’s customers
Lead and manage a high performing team, including recruiting, hiring, on boarding, training, motivating, recognizing, and managing performance
Coach, mentor, train and retain a knowledgeable team
Ensure compliance with provincial legislation and all established company policies and procedures
Sell and support a diversified line of products via phone, fax, email and over-the-counter, promoting Private Brands and eCommerce channels whenever possible.
Develops relevant industry expertise to understand local market trends, customer opportunities, competition and build strong community relationships.
Schedule workforce to ensure business and customer needs are met
Essential qualifications:
Previous Store Management experience
General business acumen, including understanding of P&Ls, key drivers and reports
Proficiency in Microsoft Office – Word, Excel, Outlook, PowerPoint
A valid driver’s license
About Bumper to Bumper
Bumper to Bumper fosters and welcomes diverse teams and ideas: ideas that are new, different, and game-changing. We aim to build a culture where difference is valued, every team member has a seat at the table, and all voices are heard. It is thus our mission to attract and cultivate diverse perspectives by empowering our people to bring their authentic selves to work every day.
We are committed to continuous improvement, and a diverse and inclusive workplace for all. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Accommodations are available upon request for candidates engaging in the interview process.
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Expertise & Essential Skills:
Why Bumper to Bumper?
Long live your career at Bumper to Bumper!
Website: https://uniselect.com/
Headquarter Location: Boucherville, Quebec, Canada
Employee Count: 5001-10000
Year Founded: 1968
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Automotive ⋅ Retail ⋅ Supply Chain Management ⋅ Wholesale