C.H. Robinson is current seeking a Corporate Healthcare Key Account Manager in the Global Forwarding division.  In this role you will be responsible to drive growth and maximize retention of high net revenue and potential accounts that are specific to the Healthcare vertical.  The Corporate Healthcare Key Account Manager creates demand, identifies new opportunities within their Healthcare portfolio, and sells creative solutions aligned to the customer needs.  As the primary point of accountability, you will be responsible for customer advocacy, driving continuous improvement and collaborating to deliver on customer commitments across multiple teams and geographies. If you an experienced account leader with a passion for business process to retain and grow customers we invite you to apply now.

At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success.  In this role, you will work on-site a minimum of 2 days when you’re not traveling. Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.

Responsibilities:

• Accountable to elevate and expand credible relationships across functional departments within the customer supply chain
• Drive market share growth through active pipeline management, leveraging CRM and cross-functional collaboration
• Conduct business reviews using data and market intelligence to uncover opportunities and improve outcomes
• Develop and present strategic solutions, including pricing and digital tools, tailored to customer needs
• Manage account strategies, including RFPs, proposals, and pricing, while continuously expanding knowledge of C.H. Robinson’s offerings
• Advocate for customers, ensuring their needs are aligned with internal priorities and resources
• Navigate challenges and drive continuous improvement through collaboration with account teams and leadership
• Partner with operations and sales teams to deliver exceptional service and optimize execution with defined KPIs
• Incorporate customer feedback into action plans to enhance satisfaction and service delivery
• Monitor financial results, service performance, and account health, addressing issues proactively
• Implement process improvements to reduce costs and increase efficiency for customers
• Ensure compliance with AR processes, reviewing dashboards and acting on payment-related concerns

Required Qualifications:

• High School diploma or GED
• Minimum 7 years of experience in sales and/or account management
• Minimum 7 years of experience in healthcare background
• GDP certified and quality management background
• Ability to travel up to 30% (domestically and internationally)

Preferred Qualifications:

• Supply chain knowledge
• Bachelor’s degree from an accredited college or university
• Proficient in Microsoft Office Suite of Programs
• Demonstrates and drives a data driven approach
• Demonstrated influencing, negotiation, collaboration, communication and presentation skills
• Proven track record of delivering measurable financial results through sales or account management solutions
• Values a diverse and inclusive work environment

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran 

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Two medical plans (including a High Deductible Health Plan)

• Prescription drug coverage

• Enhanced Fertility benefits

• Flexible Spending Accounts

• Health Savings Account (including employer contribution)

• Dental and Vision

• Basic and Supplemental Life Insurance

• Short-Term and Long-Term Disability

• Paid and floating holidays

• Paid time off (PTO)

• Paid parental leave

• Paid time off to volunteer in your community

• Charitable Giving Match Program

• 401(k) with 6% company matching

• Employee Stock Purchase Plan

• Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.