Role Overview

As a Security Delivery Analyst (SOC L1), you will be the first line of defense in our Security Operations Center. You will monitor, triage, and escalate security events, ensuring rapid response and documentation. This is an entry-level role ideal for candidates passionate about cybersecurity and eager to grow in a fast-paced, collaborative environment.

Key Responsibilities

• Perform initial investigation and triage of potential security incidents; escalate or close events as applicable.
• Monitor SOC ticket queue (email/phone) for events reported by outside entities and individual users.
• Review latest security alerts and take actions based on defined remediation processes.
• Create incidents based on process/alerts and support incident remediation/investigation efforts.
• Update documentation of Knowledge Base (“KB”) articles or runbooks.
• Maintain shift logs and handover notes to ensure continuity.
• Assist in phishing intake and analysis, email header review, and user communication templates.
• Support data source health checks and contribute to use-case tuning to improve alert fidelity.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent experience).
• 0–2 years of experience in cybersecurity, IT support, or related technical roles.
• Familiarity with SIEM, EDR, and basic network security concepts.
• Strong analytical and problem-solving skills.
• Good written and verbal communication skills.
• Ability to work in a 24×7 shift environment.

Preferred Skills

• Experience with incident response processes and ticketing systems.
• Exposure to banking, government, or enterprise environments.
• Certifications such as Security+, CEH, or equivalent are a plus.