Posted:
9/23/2024, 10:09:30 AM
Experience Level(s):
Senior
Field(s):
Business & Strategy
Workplace Type:
Remote
We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.
Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.
If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place.
We are seeking a dynamic and experienced professional to join our team as Business Systems Director. In this role, you will be the central point of contact for managing priorities across Marketing, Sales, Customer Success, and other cross-functional teams. You will collaborate closely with our Business Technology (BT) team to drive technical solutions, ensure system efficiency, and optimize processes within tools such as Salesforce and HubSpot. Your ability to align business requirements with system functionality will be crucial to our success. You will also own and lead major projects to enhance our systems and support business growth.
The ideal candidate will have strong business acumen, a solid understanding of CRM and marketing systems, and experience with cross-functional project leadership. You will serve as both a product owner and business partner, providing process and technical consulting to ensure that solutions meet the needs of the business.
Key Responsibilities:
Qualifications:
Preferred Experience:
Nextiva Core Competencies / DNA:
Compensation, Rewards & Benefits:
The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $126,000 - $197,000. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.
Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.
Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations! 🚀
Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog.
Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS.
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Website: https://www.nextiva.com/
Headquarter Location: Scottsdale, Arizona, United States
Employee Count: 1001-5000
Year Founded: 2006
IPO Status: Private
Last Funding Type: Private Equity
Industries: Enterprise Software ⋅ SaaS ⋅ Unified Communications ⋅ Video Conferencing ⋅ VoIP