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The Strategy & Operations (S&O) Lead for International Patient Safety (IPS) will play a critical role as strategic thought partner to the Head of IPS, ensuring alignment of IPS organizational strategy, operating model, functional objectives, and initiatives with the global WWPS framework. As a member of the IPS leadership team, this individual will drive operational business planning, and ensure seamless integration and execution of transformational patient safety strategies across international markets. The S&O Lead will report into the WWPS Chief of Staff / Head of Business Capabilities and Excellence, ensuring the IPS evolution supports the WWPS ambition of becoming a more efficient, scientific, value creative and patient-centric safety organization. While the primary focus of this role is to support the IPS organization, this role may also provide strategic planning / execution support to broader WWPS strategic priorities/ initiatives in line with changing business needs and individual development plans.  

Key Responsibilities:

Strategic Planning and Alignment

• Serve as the Chief of Staff and strategic thought partner to the Head of IPS /IPS LT to set the organizational direction and strategy for IPS
• Ensure IPS vision, mission, and strategic areas of focus align with WWPS, DD and enterprise priorities and targets
• Effectively leverage DD/WWPS S&O operating principles, processes, tools to ensure consistency / alignment / cohesion across WWPS SLT / IPS LT /local markets.
• Lead annual functional objective setting; collaborate with IPS LT to translate objectives into actionable plans, track / report progress and ensure ongoing risk monitoring / mitigation
• Influence prioritization and purposeful allocation of resources to support IPS organization evolution.
• Drive towards convergence of local and global strategies/ tactical plans where feasible/appropriate, to maximize resource allocation, value realization, and sustainability
• Cultivate strong relationships with Patient Safety Leadership and cross-functional stakeholders to advance IPS strategic priorities and elevate IPS contributions to the organization

Operational Excellence

• Develop and maintain an operational strategy that supports the vision for the IPS leadership team via:
  • Business planning and contingency/risk management
  • Clear IPS priorities, tactics, KPIs and value realization measures
  • Design and delivery of strategic initiatives and projects within IPS
  • Talent Management planning process
  • Management of the IPS leadership team with seamless flow of communications to optimize awareness, cross-functional collaboration and decision making
  • A culture of quality, high performance, collaboration, and continuous improvement
• Manage IPS LT engagements, including leadership meetings, functional business reviews, townhalls, minutes and follow up on actions. Ensure IPS LT focus drives the objectives and needs of IPS / WWPS in keeping with DD and BMS objectives.
• Drive budget projections for IPS including headcount evaluation and requests.
• Maintain financial health and continuous implementation of cost savings measures.  
• Partner with IPS LT and BCE LT to establish, track and report on KPIs, business outcomes and value realization; identify, escalate, mitigate risks
• Establish and mature resource forecasting / allocation/ measurement methods across IPS to optimize performance.

Strategic Initiatives and Execution Excellence

• Serve as IPS PMO lead, driving purposeful prioritization of IPS projects/resources to support, aligned with IPS and WWPS strategy
• Drive strategic continuous improvement/innovation initiatives and change management to elevate IPS value creation, create efficiencies, and optimize ways of working within and across local market teams, and between local / global PS, in partnership with cross functional stakeholders.
• Drive optimization of processes, systems, tools across local markets and with global; foster a culture of continuous learning and ensure best practices are shared across IPS / WWPS.
• Influence optimization of global processes through infusion of local market perspective in global initiatives
• Facilitate development of clear, cohesive change management, communications, engagement strategy for IPS organization, fostering a culture of change agility and resilience in a dynamic PV landscape
• Support integration efforts when needed, partnering with WWPS Functional Integration Lead, HR, Finance and other stakeholders

*Domestic and international travel may be required (10-20%).

Qualifications:

• Education/ Experience:
  • Bachelor’s degree in a relevant field (e.g., Life Sciences, Public Health, Business Management). Advanced degree in related discipline preferred.
  • Minimum of 10 – 12 years of experience in pharmaceutical industry, with demonstrated experience in managing international operations; experience in pharmacovigilance, or a related field, preferred.

• Knowledge/Skills:
  • Strong leadership presence and influencing skills.
  • Proven experience in leading cross-functional teams and managing complex projects in a global environment.
  • Strong strategic thinking, analytical, and problem-solving skills.
  • Excellent communication and stakeholder engagement skills.
  • In-depth understanding of global and international patient safety regulations, guidelines, and best practices preferred.
  • Experience with project management, process improvement, change management methods preferred.
  • Experience with managing a functional budget and service providers/vendors.

• Personal Attributes: 
  • Courageous leadership: Holding oneself and the team to high ethical standards and ensuring transparency in all dealings. 
  • Strong decision-making capabilities with a results-driven mindset. 
  • Highly organized, proactive, and adaptable with a strong commitment to operational excellence.
  • Embracing change and demonstrating resilience, especially in the dynamic landscape of patient safety and healthcare. 
  • Understanding and valuing the perspectives and needs of your team, ensuring a supportive and inclusive environment. 
  • Fostering teamwork and building strong relationships within and outside the organization to drive collective success. 
  • Taking initiative to address challenges head-on and finding innovative solutions that align with strategic goals. 
  • Flexibility in approach to working across multiple geographies and cultures to drive successful outcomes.

#LI-Hybrid

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

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