Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else. 

If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join OneDigital.

Our Newest Opportunity: 

At OneDigital, we believe that great teams create exceptional results. We’re a collaborative and client-focused organization dedicated to providing small businesses with the best insurance options available.  As a close-knit team, we’re passionate about supporting one another and growing together to deliver excellent service to our clients.  Join us and be part of a dynamic team where your contributions truly matter.

Job Summary:
We’re looking for a Small Group Renewal Specialist who thrives in a team-oriented environment.  In this role, you’ll work closely with both clients and internal colleagues to ensure small businesses (most with fewer than 15 employees) receive the best insurance solutions for their employees.  You’ll be integral to our team’s success by building strong client relationships, collaborating on problem-solving, and ensuring smooth operations for small group accounts.

Key Responsibilities:

• Client Relationship Management: Communicate with our rapidly growing portfolio of small group clients, offering personalized service and guidance on annual renewal decisions as well as mid-year service requests.
• Team Collaboration: Work closely with internal teams—including Benefits Consultants, Client Executives, fellow Account Managers, and Individual/Medicare Specialists—to deliver a seamless client experience.
• Client Consultation: Assess client needs, discuss insurance options, and work as a team to recommend and strategically implement the most effective plans.
• Plan Administration: Ensure renewals run smoothly by coordinating with internal teams, insurance carriers, and partner organizations.
• Ongoing Support: Provide continuous support to clients, addressing inquiries, resolving issues, and keeping them informed of any changes to their plans, making recommendations if beneficial to the client.
• Proactive Communication: Collaborate with team members to monitor account performance, identify opportunities for improvement, and proactively address client concerns.
• Educational Support: Share industry knowledge and updates with both clients and internal teams to ensure we’re delivering the most up-to-date and relevant information.
• Client Proposals & Presentations: Assist in preparing and delivering presentations, proposals, and renewal packages, while identifying beneficial cross-selling opportunities when available.

Qualifications:

• Experience: 1+ years prior experience in insurance account management, benefits administration, or a related role, with a strong understanding of group health insurance.
• Team Player: Ability to work effectively in a team environment and collaborate across various departments to solve client challenges in a fast-paced environment.
• Communication Skills: Excellent verbal and written communication skills, with an ability to explain complex information clearly and concisely; displaying expertise, confidence, and leadership.
• Problem-Solving Abilities: Strong ability to think critically and address client needs while working with internal teams to deliver strategic solutions.
• Detail-Oriented: High attention to detail and organizational skills, with the ability to manage multiple accounts and tasks simultaneously.
• Tech-Savvy: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, etc.) is required, and experience with insurance platforms or CRM tools is a plus.
• Insurance Licensing: Must have an active Life and Health insurance license, and ongoing professional development to stay current with industry regulations.

Preferred Qualifications:

• Bachelor’s degree preferred.
• Experience working in a collaborative, team-focused environment.
• Familiarity and practical knowledge of the quoting process and associated tools.
• Experience with database applications.

Why Join Our Team at OneDigital?

• Team-Oriented Culture: Be part of a supportive and collaborative team that values every individual’s contribution.
• Career Growth: We’re committed to your professional development and offer opportunities for growth within our organization.
• Comprehensive Benefits: Competitive salary, excellent health benefits, paid time off, and much more.

If you’re looking for a role where you can grow with a talented team and make a real difference for small businesses, we want to hear from you!

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

To learn more, visit: www.onedigital.com/careers

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:

City and County of San Francsico

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

Thank you for your interest in joining the OneDigital team!