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Job Summary

The ION organization is seeking a Product Manager specializing in UX/UI to support our integrated product platform strategy. This role is responsible for elevating the user experience, shaping product vision, and ensuring execution aligns with business goals and industry leading leading design practices across the network planning, design, and construction lifecycle.

The Product Manager will partner closely with Product, Delivery, Engineering, and Executive teams to design and deliver intuitive, accessible, and differentiated digital products. This individual will influence organizational processes, mentor product team members, and champion user centered centered design principles at scale.

Job Description

• Champion the user experience across the entire product lifecycle—from discovery through delivery.

• Collaborate with Delivery, Product, Engineering, SMEs, and Executive Stakeholders to ensure product experiences meet brand, operational, and customer expectations.

• Develop and document workflows, wireframes, prototypes, and UI design system components.

• Conduct or support user research, usability testing, A/B testing, and heuristic evaluations.

• Create clear and comprehensive product requirements, user stories, and acceptance criteria with strong UX focus.

• Partner with Engineering teams to ensure designs are feasible and implemented with high fidelity.

• Drive iterative releases through experimentation, analytics, and continuous feedback loops.

• Communicate product roadmaps, key decisions, and design rationale to stakeholders at all levels.

• Align business objectives with user needs to ensure impactful, measurable product outcomes.

• Translate customer insights, usability data, and design best practices into actionable product opportunities.

Qualifications:

• 3–7 years of Product Management or equivalent experience delivering digital products at scale.

• Demonstrated success leading complex, cross functional‑functional initiatives with strong UX impact.

• Proven ability to partner effectively with Product, Delivery, Engineering, and business teams.

• Exceptional communication, executive level storytelling, and stakeholder‑level storytelling, and stakeholdermanagement‑management skills.

• Strong ability to make‑informed decisions using analytics, experimentation, and qualitative research.

• Demonstrated judgment and discretion in matters of significance.

• Additional responsibilities and duties as assigned.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

UI/UX Design, User Experience (UX), User Experience (UX) Strategies, User Experience (UX) Testing

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

5-7 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.