Posted:
10/2/2024, 9:51:47 AM
Location(s):
Texas, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
Why Work for Saddle Creek?
Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you’re looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today.
Weekly pay with skill pay and shift differentials
Benefits package including medical, dental, vision and medical reimbursement
Medical employee-only premium as low as $5.90/week, $26/month with wellness discounts
HSA with annual employer contribution
Weekly 401(k) match
Vacation immediately upon hire
8 holidays per calendar year
Personal time after 90 days
EAP and identity theft protection
Tuition reimbursement
Company paid life insurance and short term disability
Note that if you are viewing this posting on an external job board (such as Indeed, LinkedIn, ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background, skills, and compensation requirements.
Major Tasks, Responsibilities and Key Accountabilities
Process orders, returns and exchanges; generate pick tickets, receipts, shipping documents, and billing invoices; and complete other related tasks in a high-volume, fast-paced environment.
Check in all carriers for appointments and ensure quality and accuracy of process.
Accurate input and verification of merchandise receipts on a timely basis.
Maintain current customer contracts accurately and in a confidential manner.
Organization of all files, manuals, projects, and contracts to ensure the proper information and documentation is provided to the customer in a timely and efficient manner.
Generating and retention of all required reporting for the customer and Saddle Creek.
Processing customer orders on a timely and accurate basis according to customer request.
Communicates with the customer verbally and in writing with a professional and positive attitude.
Requirements
High school diploma or equivalent required. Associates’ degree preferred.
Minimum of one-year experience in a similar shipping and receiving role/Customer Service (not in a call center environment).
Experience working in a warehouse environment preferred.
Strong communication both verbally and in writing, especially through e-mail and over the phone.
Strong interpersonal skills.
Good problem solving and prioritizing skills.
Attention to detail to prepare and maintain accurate records and reports.
Ability to follow both written and verbal instructions.
Knowledge of Microsoft Word, Excel, and Outlook are required.
Warehouse Management System knowledge a plus.
Must be able to work overtime and adjust schedule as needed.
Must be able to pass a pre-employment drug test and background investigation.
Benefits
New Warehouse with new equipment and break areas.
Complete benefits package including medical, dental and vision.
401k with company match.
Paid weekly.
Vacation immediately upon hire.
Personal time after 90 days.
Saddle Creek is an Equal Opportunity/Affirmative Action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO poster here. View the Pay Transparency Nondiscrimination Provision here. View the E-Verify Posting here.
Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to [email protected] and let us know your contact information and the nature of your request.
Website: https://sclogistics.com/
Headquarter Location: Lakeland, Florida, United States
Employee Count: 1001-5000
Year Founded: 1966
IPO Status: Private
Industries: Supply Chain Management