We are currently seeking to recruit a Senior Operations Manager to work with the artificial intelligence-machine learning (AIML) group to support in driving forward key projects that interface with clinical trials. The AIML group is working in an exciting and exploratory space focusing on areas in which machine learning methods could improve clinical trial success rates.

The Senior Operations Manager will also support the Head of AIML operations and the AIML Director as they work with the AIML leadership to do what it takes to mobilise R&D’s people, time, and resources for maximum patient impact.  This role will be involved in looking for ways create solutions where there are gaps in processes, embed efficient ways of working to allow AIML project teams to focus on the highest value add activities.

This role will be a part of our global AIML team (based in London Kings Cross) and is a terrific opportunity for an experienced PM with clinical trial experience or clinical trial operations to be a part of a team whose aim is to accelerate medicine development for patients.

In this role you will

• Be accountable for operations on one or more complex projects involving the AIML team, clinical trial teams and multiple 3rd parties. 
• Development/Maintenance of a project plan, timelines and key stakeholder engagement. Influence for project delivery with quality
• Vendor Management and oversight
• Identify/capture key project risks within risk register. Escalate risks to technical and product lead
• Track project level expenses and support spend forecasts.
• Meeting Management, including scheduling, facilitation, minutes and follow-up.
• Understanding of GxP environments and associated external/internal regulatory requirements

There will also be some accountability for day to day operational support of the AIML department, which could include the below but not exhaustive:

• Planning leadership team meetings, including agendas, actions, key participants,
• Provide recommendations to identify key gaps and driving forward small business transformation projects that impact AIML
• Operational oversight and management of the CAPEX (finance) process with finance partners
• Work with the Operations Head and Director to drive development, interpretation and provision of key performance indicators and analyses.
• This is a role which must be able to deal with high levels of complexity and ambiguity, as well as be able to effectively navigate through multiple stakeholders and their perspectives.  Requires strong relationship building and influencing skills.
• Proactively and independently manage a high volume workload proactively to a consistently high standard, by setting priorities, objectives and target dates.

Why you?

Qualifications & Skills:

We are looking for professionals with these required skills to achieve our goals: 

• Bachelor’s degree in a relevant field
• Pharma, CRO and/or Academic Research Organisation experience
• Clinical trial operations experience and knowledge of clinical trial environment
• Scientific and operational credibility with evidence of delivery in an R&D environment, including effective matrix working
• Demonstrated ability to structure and manage projects to deliver stated objectives coupled with a clear understanding of change management principles. Previous experience undertaking project management for strategic business projects and/or demonstrated ability to lead small projects of a strategic nature.
• Must be curious and able to engage at all levels within and external to the line to create a rich and alternative perspective to the teams that they support.
• Highly effective communicator (spoken, written, listener).
• Budgeting and forecasting, commercial and financial acumen

Preferred Qualifications & Skills:

If you have the following characteristics, it would be a plus:

• Post Graduate Degree in a relevant field
• Results-orientation and drive to set and reach challenging goals; high standards for performance
• Demonstrates capability to proactively identify and resolves issues with minimal oversight

Closing Date for Applications: Wednesday 11th September 2024 (COB)

Please take a copy of the Job Description, as this will not be available post closure of the advert. 
When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.

During the course of your application, you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process.  If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact 0808 234 4391. This will help us to understand any modifications we may need to make to support you throughout our selection process.

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Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on [email protected] or 0808 234 4391. 

Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive .

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