The Insurance Verification Coordinator is responsible for verifying patient insurance benefit and eligibility. Requests and loads pre-certification approval for consults and follow up visits. Records and indexes all benefit and certification information into the EMR according to documented work processes. Coordinates coverage restrictions and works in coordination with other departments to prevent or resolve payment issues. Ensures every customer receives the highest level of customer service.

Specific duties include, but are not limited to:

• Responsible for auditing schedules to ensure all patients have been verified and active. Ensures any coverage restrictions are documented and addressed to avoid payment problems. Prioritizes workload to ensure deadlines are met.

• Responsible for obtaining referrals or authorizations from primary care office or insurance companies.

• Acts as source of reference for team members and works with other internal teams to assist in resolving insurance issues.

• Indexing incoming records/referrals.

• Completes any additional job duties as assigned.

• All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment.

Position Requirements:

• High School Diploma or equivalent experience required; Certificate from College or Technical School preferred.

• 2 – 3 years’ experience in medical or related field required. 

• Knowledge of medical terminology and procedures.

• Knowledge of health insurance industry practices and/or medical billing procedures.

• Computer literacy required, experience with medical scheduling/billing systems is preferred.

Physical Requirements:

Standard office environment. 
More than 50% of the time:

Standard office environment. 

More than 50% of the time:

• Sit, stand, and walk.

• Repetitive movement of hands, arms and legs.

• See, speak and hear to be able to communicate with patients.

Less than 50% of the time:

• Stoop, kneel or crawl.

• Climb and balance.

• Carry and lift 10-20 pounds

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Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.