We are looking for a customer-oriented colleague for the position of Customer Service Representative for the Southeast Europe region, with a focus on Hungary and Romania. This role serves as a key communication link between customers, the sales team, and internal departments, especially in the Water and Mechanical product areas.

Key Responsibilities:

• Processing customer orders, inquiries, and complaints.
• Maintaining and developing relationships with selected customers.
• Providing information on product availability, delivery times, and specifications.
• Collaborating with internal teams
• Actively supporting customers in the Hungarian and Romanian regions.
• Working with internal systems for order and customer data management.

Requirements:

• Relevant secondary education.
• Experience in customer service (preferably in a technical or industrial environment).
• Knowledge of English and Hungarian is mandatory. 
• Knowledge of additional languages such as Polish, Czech, Slovak, or Romanian is an advantage.
• Excellent communication and organizational skills.
• Customer-oriented mindset and problem-solving abilities.
• Experience with ERP systems (e.g., SAP) is an advantage.

What We Offer:

• Exciting work environment: Participation in diverse and interesting projects within a global technology company’s modern facilities.
• Competitive compensation package, permanent employment contract, and additional benefits such as: mobile phone, cafeteria, BKK monthly ticket for public transport
• Stability: Enjoy stable employment in a clean and safe environment.
• Additional benefits: Cafeteria system.
• The position is on-site in Budapest.

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