Company

Cox Automotive - USA

Vehicle Operations

Sr Manager, Lot Operations

Sr Manager - People LeaderNo remote option; must work at a specified Cox location

Yes, 5% of the time

Variable

Compensation

Compensation includes a base salary of $98,300.00 - $147,500.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

This position manages all activities related to the operations of the auction, including lot operations, reconditioning, and vehicle entry.

Job Responsibilities:

• Effectively manage all aspects of sale day operations, ensuring all vehicles are properly staged and efficiently run through auction lanes.

• Assist senior management in developing and executing operational business plans, analyzing operational expenses, and implementing procedures to improve efficiencies.

• Manage reconditioning flow, lot operations and vehicle entry functions and work with commercial departments to schedule and prepare vehicles for sale, ensure proper movements and locations of units.

• Direct activities of Vehicle Entry Check-in function to ensure vehicles are scanned and photographed as needed properly and in a timely manner.

• Manage and direct the documentation of Vehicle Condition Writing and Condition Report and/or computer data entry.

• Maintain positive customer relations and provide out-of-town customers with transportation to and from the Auction.

• Manage lot operations daily to ensure efficient operations prior to and after sale.

• Supervise and develop lot operations staff, their professional and technical knowledge by recruiting, selecting, orienting, training employees and by providing educational opportunities.

• Provide coaching and training for: lot drivers, lane leaders, lot coordinators, vehicle entry crew, inspectors, crew leaders etc.

• Provide feedback and coach employees, as necessary. Plan, monitor, evaluate job performance and conduct performance evaluations.

• Monitor lot damage, meet with leaders on a regular basis to review and resolve potential lot operation problems.

• Work with coordinators to ensure all vehicles are located, delivered to the lot, properly numbered and parked.

• Ensure all company assets used in operations are properly maintained and accounted for. Maintain/oversee maintenance of equipment including radios, PT scanners, service trucks, wreckers, fuel trucks/equipment, jump boxes, lot vans, golf carts, lift trucks, etc.

• Maintain staging & inventory areas and sale lanes to ensure operational efficiency.

• Develop and maintain effective schedules for employees.

• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.

• Assist with timely feedback to customer inquiries.

• Maintain operational requirements by initiating, coordinating, and enforcing production and control standards and procedures. Ensure all established costs, quality, and delivery commitments are met.

• Review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.

• Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.

• Enforce all company policies and procedures related to employee and customer conduct.

• Partner with various market level support teams (i.e., Finance, HR, MFS, Recon, Safety, Security, Sales) to ensure effective and efficient operational processes that align with company objectives and strategies and high-quality customer service and support.

• Perform other duties as assigned by manager or supervisor.

Qualifications:

• Bachelor’s degree in a related discipline and 8 years’ experience in a related field. The right candidate could also have a different combination, such as a master's degree and 6 years’ experience; a Ph.D. and 3 years’ experience in a related field; or 12 years’ experience in a related field

• 3+ years’ experience in management or leadership role

• Experience in the automotive industry or auction business. Reconditioning and/or body shop experience preferred.

• Valid driver’s License and good driving record

• Strong verbal and written communication skills.

• Effective management, decision-making, and organizational skills

• Experienced computer and software knowledge

• AS400 experience preferred.

• Regularly required to stand, walk, reach, talk and hear. Frequently required to stoop, kneel, crouch, bend, squat and climb.

• Vision abilities include close, distance, color, and depth perception.

Work Conditions: Occasional exposure to weather conditions, fumes, and noise

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.