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We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.

We currently have the following opportunity available - please contact us for more details!

The Sales & Service Admin Executive, SEA shall provide support to commercial teams and sales-related administration in Southeast Asia region. The selected candidate will work closely with all aspect of the business including SEA commercial teams, Order Fulfilment, Service, Finance & Management to achieve sales success and efficiencies inline with company expectations.

Responsibilities -

Sales:

• To provide clerical and administration support to Sales Department including sales order preparation, data-entry, sales reports and presentation preparation

• Assist in preparation of business review documents for the team

• Provide support in any Sales & Marketing event / initiatives

• Managing product inventory and demo inventory

• Managing inventory of sales literature and brochures

• Support the Commercial team in data input, issue quotations and tender preparations

• Assist and confirm final submission of Elekta Sales Tenders and RFP responses by the due date

• Support the Commercial team in maintaining and updating sales and customer records

• Work closely with other departments and external parties to handle Sales projects

• Handle call-in enquires and provide general support to corporate clients

• To assist on sales analysis and generate reports for management review

• Handling customer inquiries, customer complaints, delivery/service problems, reasons for product returns, etc.

• Any other general administrative tasks to support the sales team.

Service:

• Service contract invoicing: Generate and send service contract invoices to customers/distributors in SEA (except Thailand & Philippines).

• Training: Collaborate with training department/training center and coordinate technical training for customers, distributors and Elekta engineers.

Relevant Knowledge, skills and competencies -

• Diploma or Degree in business administration or related discipline.

• Proficient in Office software (Word, Excel, Outlook, and basic PowerPoint).

• Proficient in the use of CLM tools – salesforce.com / QlikSense

• Minimum 3-5 years of working experience in Customer support and Business Admin support

• Effective communication skills, both written and verbal

• Good organization and time management skills with close attention to detail and accuracy

• Highly motivated, results-oriented, with the ability to work independently

• Excellent team player at all levels

• Fluency in English is required