Why this role is important

As part of the consulting function, this role drives execution of large-scale, enterprise-wide strategic programs. This role will support the portfolio manager in effectively managing the portfolio of programs, creating efficiency in execution and building a best in class change consulting function.

Who we are looking for

• As a Consulting Program manager, you will play a critical role in delivering our most strategic programs required to deliver our strategic priorities.

• You will be responsible for aligning cross-functional priorities, engaging with senior stakeholders and ensuring projects deliver on time, within budget, and in line with our strategic and regulatory commitments. The work will be instrumental in executing change across the organization.

• This position requires a program manager with a proven track record of owning, driving, and managing successful outcomes associated with complex programs in a dynamic, and time-driven environment that requires risk-based decision-making and effective execution.

Key responsibilities

Portfolio & Program Execution

• Oversee the planning, execution, and evaluation of all program activities, ensuring they deliver intended impact, meet all governance standards, and are executed within associated budget and timeline and Return on Investment (ROI).

• Lead cross-functional collaboration and coordination, managing interdependencies among programs and across organizational departments.

• Lead senior-level program reviews, continuously assessing progress, identifying areas for improvement, and implementing adjustments as needed.

• Identify, assess, and proactively manage risks and dependencies across programs; develop robust change management strategies to address challenges and communicate impacts

• Engage regulators (as applicable) in the strategy, execution, and evaluation of the program – providing transparency into risks, issues, dependencies and overall program governance hygiene.

Team Leadership & Development

• Lead, develop, mentor, and manage a high-performing team (direct or indirect), fostering a collaborative and inclusive work environment.

• Provide coaching, performance feedback, and professional development opportunities to team members (indirect and direct reports).

• Build and maintain a culture of accountability, innovation, and excellence across all program teams.

Stakeholder Engagement and Relationship Management

• Develop, cultivate, and maintain strong relationships with internal and external stakeholders, including senior leadership, clients, business partners, and corporate functions (and regulators as applicable).

• Act as the primary point of contact for program-related matters, ensuring effective communication and transparency.

Impact Assessment & Reporting

• Drive the strategic transparency of the program – implementing data-driven program evaluation processes to assess impact and drive continuous improvement.

• Present regular reports to executive leadership, the board of directors, and other stakeholders.

• Manage and monitor budgets, forecast resource needs, and secure necessary resources to ensure program sustainability and scalability.

• Provide mitigation plans of program risks, ensuring that risk management and compliance practices are followed.

• Document lessons learned, share best practices, and integrate findings into future program planning.

What we value

• Strong leadership with the ability to bring together disparate teams across different levels and disciplines within the organization to drive timely and impactful outcomes

• Outstanding presentation, communication (oral & written), and relationship building skills across all levels of management (senior executive, Executive Committee, Board, Regulators, etc.). A detail-oriented disposition and clear, concise communication skills

• Strong analytical and critical thinking, problem solving, decision making, and relationship management skills

• Strong program management and project management skills across global and/or enterprise-wide level activities

• The Enterprise Culture traits and behaviors – Choose to own it, Break through Silos, deliver results through integrity, Do Better Every Day, Care for colleagues, clients and community

Education & Preferred Qualifications

• Strong understanding of financial markets, investment management processes (including front, middle, back-office functions) and how technology is used to enable them on and end-to-end basis

• Master's and undergrad degrees qualified with a financial, technology or analytical discipline preferred, or relevant experience within the financial services industry

• Proficient with Excel and PowerPoint.

• Experience in driving strategy, transformation, and advance analytical and data-informed analysis capabilities

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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