Are you a detail-oriented professional with a passion for supporting a high-performing sales team? As our Sales Support Representative, you will be pivotal in ensuring smooth and efficient commercial operations. You will directly impact our business by managing customer relationships, assisting in streamlining the contract lifecycle, and providing the sales team with the critical data they need to thrive. Your expertise in handling everything from pricing inquiries to financial administration will be key to driving efficiency and ensuring our customers receive top-tier support.

How will you CONTRIBUTE and GROW?

• Customer and Account Management: Handle customer inquiries related to pricing and account issues.

• Sales Team Support: Assist the sales team in contracts creation, managing the execution of commercial agreements, and processing invoices and credits.

• Reporting and Analytics: Create and provide sales reports and customer call reports for the commercial team and Sales Manager’s review.  Manage equipment charges and reconciliations of cost against project codes and in collaboration with the Local Engineer. 

• Administrative Tasks:  Manage the creation of purchase orders for the commercial team; organises and follow-up of national and regional promotion campaigns;  

• Weekend work may be required from time-to-time.

Are you a MATCH?

• Experience & Expertise:  Possess a minimum of two years of experience in customer experience or support roles.   

• Education:  Relevant business qualification would be preferable. 

• Communication & Collaboration: Demonstrate excellent communication and interpersonal skills, with the ability to build strong working relationships both with customers and internal teams.

• Organizational Prowess: Exhibit strong attention to detail and exceptional organizational skills to manage multiple tasks efficiently and accurately.

• Autonomy & Adaptability: Thrive in a dynamic environment, capable of working autonomously while also collaborating effectively as a key member of a team.

We OFFER

• Full-time permanent role based in Penrose, Auckland NZ

• Minimum hours per week: 40

• Pay range: NZD $65,000 - $75,000 per annum

About Air Liquide
 

A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.