Assistant Manager, Insights & Reporting (Duty free)

Posted:
9/3/2025, 2:08:53 AM

Location(s):
Wilayah Persekutuan Kuala Lumpur, Malaysia ⋅ Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

Experience Level(s):
Senior

Field(s):
Business & Strategy


Job Description

YOUR ROLE AS A BUSINESS ANALYST:

● Analyze operational and commercial data to identify trends and opportunities.
● Support planning and forecasting efforts, including scheduling and revenue optimization.
● Translate business needs into functional requirements for digital tools and systems.
● Deliver insights through dashboards and performance reports to drive decision-making.

WHAT YOU WILL CHAMPION:

● Champion data-driven improvements across flight operations, customer experience, and cost management.
● Drive stakeholder collaboration to align business goals with IT and digital transformation projects.
● Lead process improvements for faster, more efficient service delivery and reduced delays.
● Advocate for innovative analytics solutions to support route optimization and resource planning.