Under general supervision, the Accounts Receivable Specialist provides essential administrative and transactional support to ensure accurate and timely delivery of accounts receivable services across business units. The role adheres to IQVIA Finance Standard Operating Procedures (SOPs), Sarbanes-Oxley (SOX) controls, and applicable Service Level Agreements (SLAs). This position plays a key role in maintaining AR integrity, supporting collections activities, and contributing to the overall efficiency of the finance function.

Essential Functions

Essential and other important responsibilities and duties may include, but are not limited to, the following:

• Maintain Accounts Receivable (AR) inboxes daily, ensuring all communications are accurately reviewed and routed to the appropriate departments.
• Respond promptly and professionally to customer inquiries regarding account balances, invoices, and payment status.
• Send follow‑up communications to sponsors and Contract Research Organizations (CROs) to address past‑due balances and support timely collections.
• Collaborate with nursing, data entry, and conventional billing teams to resolve outstanding payment issues.
• Assist the accounting team by requesting remittance advices from CROs and sponsors for deposits received.
• Conduct monthly reviews with the AR Manager of outstanding accounts that fall outside metric parameters defined in the aging report for assigned sites.

Qualifications

Required

• High School Diploma or equivalent.
• Minimum 3 years of relevant experience, or an equivalent combination of education, training, and experience.
• Proficiency with PeopleSoft Finance modules.
• Solid working knowledge of Microsoft Office applications (Excel, Word, Outlook).
• High attention to detail with strong accuracy in data entry.
• Ability to work effectively within established procedures and operational guidelines.
• Strong time management skills with the ability to meet deadlines.
• Proven ability to work collaboratively in a team‑oriented environment.

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes.