The Finance Solutions Sr. Program Manager is accountable for management of complex/critical/large professional disciplinary areas. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area.

The Senior Program Manager in the Finance Transformation Office (FTO) is a member of Citi’s Finance Transformation Organization, sitting within the Finance Transformation Office’s Cross-Program Execution. The Senior Project Manager will support the team by ensuring that the FTO initiatives are executed in an efficient, effective, and controlled manner while facilitating communication across the different stakeholders involved.

Responsibilities:

• Day to day ownership of program management success
• Supports identification of risks, dependencies and issues across the Program and coordinates mitigation actions
• Support Program management leads in their day to day ownership of program delivery
• Support Project leads in resolving issues and escalations
• Identifies and resolves risk and issues where possible or escalates to leadership as required
• Support the Initiative leads in working with business stakeholders to identify business needs, validate pain points, and determine the high-level value proposition / business case for implementing innovative solutions via the FTO
• Provide Finance Transformation office reporting and informational updates to Program Leads and stakeholders
• Develop/analyze reports to identify trends, patterns, and issues related to the management of Finance Transformation initiatives, and present findings and recommendations to Program Leads
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10+ years of experience in Program/Project Management with proven success in project management and execution of Finance Transformation projects within the Finance function of a Banking firm
• Track record of success in delivering high quality work in a fast paced and dynamic environment within a heavily matrixed organization
• Prior work experience in enterprise-wide transformation/organizational change initiatives
• Display a leadership skills, respect, and trust.
• Self-starting with the ability to multitask and prioritize.
• Demonstrated interpersonal, verbal, and written communication skills.
• Experience in supporting the development and implementation of new business processes
• Experience and demonstrated ability to manage competing priorities in a complex and dynamic environment  
• Excellent quantitative and qualitative skills; being able to analyze data, draw conclusions, identify trends and issues, and diagnose root cause of issues
• Ability to support a cross-functional project team with varied disciplines.
• Proven experience in providing quality control and oversight, and development of dashboards and reports for a portfolio of projects.
• Analytical mindset to resolve issues in a variety of complex situations
• A team player who will implement initiatives effectively and motivate others to contribute
• Strong communications (written, verbal and interpersonal) skills, including tact, diplomacy, and ability to influence senior executives
• Integrity, maturity, dependability, a positive professional attitude
• Self-motivated with the ability to make decisions in the absence of detailed instructions.
• Proficient Microsoft Office skills

Education:

• Bachelors degree, potentially Masters degree

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Job Family Group:

Finance

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Job Family:

Financial Solutions Design & Implementation

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Time Type:

Full time

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Most Relevant Skills

Assessment, Change Management, Communication, Credible Challenge, Management Reporting, Problem Solving, Program Management, Risk Management, Stakeholder Management, Strategic Planning.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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