Customer Contract Management Specialist

Posted:
1/19/2026, 7:24:30 PM

Location(s):
Madrid, Community of Madrid, Spain ⋅ Community of Madrid, Spain

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Job Description Summary

We are seeking a detail-oriented and experienced Billing Specialist to join our dynamic operations team. The ideal candidate will have a strong background in billing, finance, and accounting, with proven experience in contractual service agreements. This role requires excellent communication skills, the ability to work in a fast-paced, matrix organization, and proficiency in ERP systems.

Job Description

Essential Responsibilities:

  • Create internal and external customer invoices, release to accounting and revenue recognition following established policies.
  • Process internal and external customer orders and create debit & credit memos following established guidelines and procedures.
  • Interface with Finance Managers, Operations and/or Fulfilments
  • Interface with various internal departments to identify and resolve issues and propose process improvements
  • Generate regular reports with billing and other financials metrics status
  • Provide other analysis and support as needed

Qualifications/Requirements:

  • Bachelor's degree and proven experience in Billing/Finance/Accounting and Contractual Service Agreements;
  • ERP working experience; proficient in MS Office
  • Excellent communication, problem solving, and interpersonal skills
  • Demonstrated ability to work in a matrix organization, fast-paced environment
  • Ability to work as a part of a multinational team
  • Must have good time management, organizational skills and able to meet established deadlines
  • Ability to multi-task
  • English and second European language proficiency
  • Strong communication skills both written and verbal

Desired Characteristics:

  • International VAT policy knowledge
  • Power industry knowledge
  • Third European language
  • Previous experience in multinational company

Additional Information

Relocation Assistance Provided: No