Trade Service Professional - C10

Posted:
9/8/2024, 5:33:37 PM

Location(s):
Chennai, Tamil Nadu, India ⋅ Tamil Nadu, India

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

The Cash & Trade Proc Supv is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to apply working knowledge of technical concept to recommend process improvements, manage personnel and complete team deliverables efficiently.

Responsibilities:

  • Manage small team of employees engaged in performing routine clerical or processing tasks
  • Advise and resolve non-routine issues within cash & trade operations
  • Manage, evaluate performance and make recommendations for pay increases, promotions, terminations, staffing etc. of team
  • Recommend new work procedures that will increase operating efficiency
  • Apply basic comprehension of how cash management integrates within cash & trade operations to recommend/resolve solutions to complex issues
  • Ensure team meets performance and quality expectations of assigned tasks
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.


Qualifications:

  • 0-2 years of experience in a related role
  • Demonstrated experience with cash management processing and transaction services
  • Effective verbal, written, communication and analytical skills
  • Effective management, influencing and relationship skills


Education:

  • Bachelor’s/University degree or equivalent experience


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


 

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Job Family Group:

Operations - Transaction Services

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Job Family:

Cash Management

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Time Type:

Full time

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