National Account Manager

Posted:
8/14/2026, 2:25:30 AM

Location(s):
Wyoming, Michigan, United States ⋅ Michigan, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Sales & Account Management

Workplace Type:
Hybrid

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...

Welcome to Gordon Food Service! For over 125 years, we've grown to be the largest family-operated broadline food distributor in North America by being passionately committed to the people we serve. There is a seat at our table for you!

We are excited that you are thinking about opportunities with us, here’s how we can serve you: 

Benefits: 

  • Weekly pay
  • Strong focus on employee development & growth 
  • Health Insurance at no cost to the employee
  • Tuition Reimbursement (extends to family)
  • Profit Sharing & 401K match  

Position Summary:

Develops executive level strategic relationships with a select number of key multi-unit customers with a focus on achieving significant long-term, sustained and measurable sales and business results.  Works with other stakeholders to ensure that the team meets customer and company objectives. 

What you will do:

  •  Serves as the primary point of contact for all customer business and account related issues. Coordinates resources to present “one face to the customer.”
  • Interacts frequently with external customers. Interactions should provide an exchange of information and problem solving techniques that represent GFS culture and business objectives. Leverages the value and expertise of GFS.
  • Builds long-term customer relationships while meeting short-term objectives.
  • Schedules and facilitates account reviews and develops action plans to ensure joint account objectives are being met. 
  • Understands the customer’s business and priorities
  • Develops account business plans to include customer and GFS objectives and implementation strategies, and promote the customers and GFS’ stated values and positions, while selling/promoting the GFS brand throughout the customer’s organization.
  • Coordinates and communicates strategic account activity to Strategic Account Manager and engages senior leadership sponsorship of customers, where appropriate.
  • Coordinates internal account planning sessions with their account teams to ensure the highest level of customer success. 
  • Maintains peer relationships in the field to share issues and ideas.
  • Review monthly reports to ensure contract compliance and profitability.
  • Utilize and apply customer profitability and pricing models to negotiate customer agreements.
  • Represent Gordon Food Service at Industry Trade Shows
  • Participate in GPO/Customer annual conferences 
  • Performs other duties as assigned. 

When you will work: 

  • Monday through Friday, 8:00am - 5:00pm. 
  • Hybrid Work Schedule: 4 days in office, 1 day from home.

What you'll bring to the table (Qualifications):

  • High School Diploma (or equivalent) plus 5 or more years of experience in sales, sales management, supply chain management, customer service required. 
  •  For Non Commercial Sales roles, non-commercial experience is highly preferred.
  • Bachelor Degree in Business, Sales or Marketing preferred
  • Must maintain a valid state driver’s license and safe driving record per GFS policy.

Gordon Food Service encourages veterans and active military members to apply

BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US!

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability.  If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [email protected] and use the words “Accommodation Request” in your subject line. 

All Gordon Food Service locations are tobacco-free.

Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.