Overall Purpose of the Job

• To process individual case safety reports (ICSR) according to the client relevant global procedure on case intake processes.
• Translation of documents from local language where applicable and verbal follow up on cases.

Responsibilities:

• Monitoring and triage of incoming reports from various sources
• Review the source documents for validity of ICSR, perform duplicate check in the intake workflow/safety database and confirm whether the information is medically significant or relevant and takes necessary actions in accordance with Client SOPs.
• Performs clear and accurate data capture of cases
• Perform medical coding/Drug Coding for each ICSR in accordance with Client Guidelines and SOPs using MedDRA and WHODD
• Perform submissions in global safety database for all the AEs, SAEs and SUSAR cases to monitor submission related client reports and trouble shoot submission issues if any.
• Perform translations of source document, case narrative, adverse events as applicable.
• Plan and organize work so that SLAs are not missed
• Ensure compliance with Business policies and contractual requirements of Accenture
• Perform internal case quality control to assess and ensure correct information provided

Educational and Experience Requirements:

• Speaking and writing skills of Serbian and/or Slovenian and/or Croatian language/s as a local speaker
• Expert at reading and writing in English
• Bachelor’s Degree in Life Sciences
• Self-motivated and enthusiastic
• Adaptable to learn new processes, concepts and skills
• Detail oriented
• Strong oral communication skills

We offer:

Recognition:

• Flexible Benefit System - budget to be spent on services of your choice
• Competitive bonus structure
• Refer-a-Friend – get a bonus in the employee referral program
• Loyalty rewards

Future:

• Wide range of trainings and expert lectures
• Employee share purchase plan
• Pension / Life insurance contribution

Leisure & Health:

• 5 extra days off
• Sick leave salary compensation
• Employee assistance services (professional psychological, financial and legal help)
• Multisport card

Almost a match?

Don’t worry - apply anyway! We value potential just as much as experience.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.