Employee Benefits Account Manager

Posted:
3/18/2025, 2:16:31 AM

Location(s):
Pennsylvania, United States ⋅ Warrington Township, Pennsylvania, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding an Employee Benefits Account Manager to their KMRD Partners team in Warrington, PA.

Job Summary:

The Employee Benefits Account Manager is responsible for the day-to-day management of an assigned block of employee benefits clients.  As an account manager this position is responsible for solving complex customer service issues, preparing Request for Proposals (RFP's), working with insurance markets on plan design and pricing, developing and recommending benefit funding strategies, developing and recommending benefit plan designs, maintaining data integrity, and taking the lead on renewals. The Employee Benefits Account Manager serves as the client’s primary point of contact for all issues and services related to the account.

Essential Functions:

  • Provide client services and serve as the day-to-day contact on benefit plan matters; respond within 1 business day.  If issue is not resolved immediately, communicate regularly with clients on actions taken and timeline for resolution.
  • Collecting required information for obtaining benefit plan pricing from insurance carriers and general agent.
  • Leading on designated renewals; prepare RFPs, collect and review competitive proposals, negotiate with carriers, prepare renewal presentations illustrating market offerings and present recommendation.
  • Provide administrative support to assigned client.
  • Resolve client service issues and concerns directly.
  • Proficient with Microsoft Office including Outlook, Excel, Word, Power Point and related program.
  • Able to manage multiple tasks with a strong attention to detail.

Education & Experience:

  • Life and Health license is required within 6 months of hire. Must maintain Life and Health license. 
  • BA/BS in business administration, risk management, human resources management, or related field.  Industry certifications are a plus.
  • Three to five years of employee benefits account management experience in the middle market segment.
  • Working knowledge of the Affordable Care Act (ACA), strong oral and written communication skills, current licensing in appropriate lines of authority; and proficient in the use of appropriate technology.
  • Familiarity with carrier products and underwriting guidelines.
  • Able to research information and analyze data to arrive at valid conclusions.
  • Must be a flexible thinker with an ability to quickly adapt to a changing environment.
  • Strong work ethic, integrity and commitment to KMRD’s vision and mission.
  • Excellent administrative, communication, and interpersonal skills.

 

Disclaimer:

While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.

Equal Employment Opportunity (EEO):

FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.

Benefits:

FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!