Clinical Intake Specialist

Posted:
9/9/2024, 6:07:29 PM

Location(s):
Ohio, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Medical, Clinical & Veterinary

Workplace Type:
Remote

Agency:

Alternate Solutions Health Network

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.               

Note: The Centers for Medicare & Medicaid Services (CMS), in collaboration with the Centers for Disease Control and Prevention (CDC), require COVID-19 vaccinations for all Medicare and Medicaid certified providers.  Based on this regulation, all of our employees must be fully vaccinated or have a valid exemption.

Schedule: Monday and Friday 8am to 630pm, part time 20 hours a week.

HOW YOU'LL MAKE A DIFFERENCE:
At Alternate Solutions Health Network, we care for patients where they spend the majority of their time – in their homes. Today we care for patients who need skilled home care and hospice services. You won’t find our brand in many places because we partner with health systems, jointly running home health and hospice agencies that use their brand. This is part of our strategy. By being part of the health system team, we can ensure each patient has a well-coordinated care plan that remains consistent whether the patient is seeing their primary care physician, receiving treatment in a hospital, or under our care in the home. 

WHAT WE OFFER:
Eligible teammates receive paid time off and may participate in the 401K, if they choose. Historically the company has matched 401K contributions which helps build your nest egg even faster. Finally, our benefit program includes company paid life, disability insurance, and a robust Employee Assistance Program.

HOW YOU'LL WORK:
You’ll be responsible for the clinical review and summary of documentation provided during the patient intake process. You will review all clinical notes, orders and/or discharge documents to identify the clinical reasons for a patient’s referral, for the purposes of relaying this information to field-based clinicians prior to the start of care visit via electronic documentation. You’ll review the accompanying face-to-face (F2F) visit documentation to document any gaps in documentation required by Medicare or other insurance companies. 

MAJOR AREAS OF RESPONSIBILITY: 

  • Review referral packet information and document patient diagnoses and clinical summary notes in the patient’s chart within the EMR.

  • Ensure accuracy with coding guidelines and conventions.

  • When necessary, collaborate with peers, agencies and referring providers to troubleshoot and resolve documentation questions, issues and gaps and persuade them to change the quality of their current and future documentation.

  • Review alignment between patient diagnosis and referring provider Face-to-Face documentation.

  • Identify trends and issues in documentation quality and escalate to leadership as appropriate to resolve to mitigate negative consequences for other departments and systems within the company.

  • Other duties as assigned.

HARD & SOFT SKILLS:

  • Compassionate communicator with a positive attitude.

  • Teamwork and courteous working relationships are essential.

  • Attention to detail is critical, as is being observant and following directions.

  • Multi-tasking and problem solving to create solutions to drive to a course of action.

 
REQUIREMENTS:

  • A MA, LPN or PTA certification and a current license is required (Ohio license preferred)

  • Minimum of 2 years’ experience in the health care industry; Home health intake experience highly preferred

  • Experience working with Electronic Medical Records (EMR) systems, such as Epic, Cerner, Homecare Homebase, Brightree or Kinnser/Wellsky is required

  • Experience working with Forcura and e-fax systems is preferred

  • Proficiency in Microsoft Word and Outlook is required

  • Medical coding experience is required

  • Capable of all physical demands

Kettering, OH

We’ll help you put your passion for patient care to work.  Apply today!

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

We are an Equal Opportunity Employer.