About The Job

Red Hat's North America Services team is adding an Associate Manager, Professional Development in the U.S. In this role, you will support the Professional Development Practice, a program that guides technical services consultants to success in the field and within the company. Primary responsibilities include people management, program development, and leadership and You'll provide mentorship, advocacy, and leadership and your efforts will have an organizational impact as you support associates throughout their career development.

What You Will Do

People management responsibilities for ~20 associates to include:

• Provide career path and promotion guidance
• Encourage training and professional development
• Be the voice of organizational goals and objectives
• Collaboratively create goals for your associates that combine their passions and talents with business objectives
• Gather and provide regular feedback on what is working well and areas of improvement
• Provide recognition for achievements and milestones
• Address performance and/or behavior challenges as necessary
• Hold recurring 1:1 discussions and ad-hoc meetings to ensure associates have the support and guidance they need to succeed
• Manage the on-boarding of new Red Hat Consulting associates into the organization
• Work with the Resource Management Office and other Services Managers on identifying projects that associates can be assigned to

Program development and leadership activities:

• Contribute to and refine programmatic efforts supporting the Professional Development Practice
• Improve and revise program content and processes
• Support organizational selection, assessment, interviewing, and hiring activities
• Collaborate with various internal teams to expand and enhance the programmatic ties
• Promote practices and processes developed in the program to the larger Red Hat Consulting teams
• Be an ambassador of company culture

What You Will Bring

     
• Experience leading and mentoring others including, people management or team lead experience
• Ability to identify potential, motivate, inspire, and develop a team of professionals
• Experience with associate on-boarding activities
• An understanding of the technical consulting ecosystem and services business model
• Excellent problem-solving, communication, and time management skills
• Proven ability to work on your own, navigate a complex environment, and carry out plans with excellence in a fast-paced environment
• Ability to collaborate effectively with associates from diverse cultural backgrounds
• Outstanding written and verbal communication skills in English
• Passion for learning and sharing your knowledge and experience
• Comfortable working with a distributed team and the ability to travel as required
• Familiarity with Red Hat's portfolio of offerings and subscription business model
• Knowledge of open source software solutions and open source as a business model
• Experience in sales or in a role supporting sales is preferred
• Bachelor's degree in a related field or equivalent experience required

#LI-DNI

The salary range for this position is $111,260.00 - $183,580.00. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. 

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits
●    Comprehensive medical, dental, and vision coverage
●    Flexible Spending Account - healthcare and dependent care
●    Health Savings Account - high deductible medical plan
●    Retirement 401(k) with employer match
●    Paid time off and holidays
●    Paid parental leave plans for all new parents
●    Leave benefits including disability, paid family medical leave, and paid military leave
●    Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! 

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. 

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [email protected]. General inquiries, such as those regarding the status of a job application, will not receive a reply.