Management Consulting Manager - Utilities Water Manager

Location: London, Manchester, Bristol

Career Level: Manager (7)

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, technology services and operations, helping organisations improve performance, embrace digital transformation and operate more effectively. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO

As a team:

We are a diverse team of driven individuals, sharing a common passion for driving innovation across our portfolio of water and wastewater utility clients. From strategy development and delivering innovative new technologies through to enabling organisational and operational excellence, we are committed to help our clients to deliver safe, sustainable, and cost-effective services in their highly regulated environment.

Our team thrives on shared success, diverse ways of thinking and boundaryless opportunities that drive each of our careers in new and exciting ways. Innovation is at the heart of our team and we bring cutting edge technology to our clients, helping them deliver affordable, reliable and sustainable services. From capital infrastructure projects, to designing new operating models, digital platforms and customer experiences, our teams are at the forefront of utility excellence across the value chain.

As part of our team you will learn, grow and advance in an innovative culture that embraces your individuality. You will be challenged and rewarded while surrounded by a highly passionate and supportive team.

In our team you will learn:

• How to work with our diverse client base across water and wastewater utilities to solve their most difficult problems  

• How to deliver truly innovative work on the back of emergent technologies such as AI, analytics, cloud platforms and digital twins.

• To collaborate across multiple locations and disciplines, leveraging Accenture’s global knowledge network and high-calibre colleagues bringing a wealth of industry and functional experience

• To develop your industry knowledge and consulting expertise through continuous learning, coaching and mentorship.

• To lead with integrity, champion diversity and inclusion and help shape a more sustainable future for critical national infrastructure.

As a Utilities Water Manager, you will:

• Work alongside our clients - from C-suite leaders to operational teams – to understand their challenges, identify opportunities, design solutions and manage their implementations, bringing your water and wastewater industry expertise to guide them through to success

• Drive transformation programmes by translating strategic insights into practical actions that deliver measurable results

• Lead cross-functional teams to deliver improvements in customer experience, field operations, asset management and digital adoption.

• Lead value case and benefit analysis, operating model design and implementation, process design, cost and productivity improvement

• Project manage and use your experience with delivery methods such as Agile, Lean, and Design Thinking to drive success

• Utilise analytics and big data to develop insight-led strategies, supporting clients as they adopt AI, cloud, and digital core transformations.

• Recommend and use the best in innovative technologies to answer our Clients questions

• Leverage your relationship and stakeholder management skills to accomplish team objectives

• Communicate with excellence (written, conversational and presentation delivery)

• Mentor and develop team members, champion diversity and inclusion and foster a collaborative culture.

Job Qualifications

We are looking for experience in the following skills:

• Good level of experience in utilities (particularly in water and wastewater), ideally within transformation, change management, customer service or operational improvement

• Broad knowledge of the UK water sector and its regulations

• Management consulting experience or equivalent strategic delivery roles with a track record of delivering large, multi-disciplinary programmes that achieve tangible business outcomes.

• Experience of designing new business and operating models or transforming existing ones, including organisational development, capability mapping and operating model change

• Experience of working with technical & engineering stakeholders to drive operational excellence, including process optimisation

• Strong analytical and problem-solving skills, including data-driven consulting, value-case development and benefit realisation.

• Leadership experience managing teams across multiple locations both from a project delivery and personal development perspective

• Excellent communication and influencing skills with the ability to build lasting relationships with clients and stakeholders at all levels.

• Bachelor’s degree required; postgraduate qualification desirable.

Set yourself apart:

• Ability to lead with excellence

• Mastery of creative and innovative thinking

• Proven history of delivering programmes in the water and wastewater industry

#LI-EU

What’s in it for you

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days’ vacation per year, gym subsidy, private medical insurance and 3 extra days leave per year for charitable work of your choice!

Some flexibility and mobility are required to deliver this role as there will be requirements to spend some time onsite with our clients and partners to enable delivery of the first-class services we are known for.

About Accenture

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With over 779,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement     

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.